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Bill Utter Ford - Service Center

Denton, TX

4.9
2,723 Reviews

2,723 Reviews of Bill Utter Ford - Service Center

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June 02, 2020

friendly folks good service only bad part was they did not reset the "oil change due" message in the Synch SW. Did not notice it until I started car the next day More

by chris_gesw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Witt
May 30, 2020

We were happy with our experience. It was a no pressure sales experience and when we brought in for service, they did a thorough job. More

by greg
Recommend Dealer
Yes
Employees Worked With
Jason Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020

License Plate mounting issues My truck was brought in from another state. There was not mounting bracket on the front bumper! Kristie & Doyle assisted me quckly and got the issue f More

by patsi.cassidy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Chaffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristie Peterson, John Witt
May 25, 2020

Years ago this was the place to buy and device. Science remodel it’s very poor they try to squeeze every dime out of u More

by TER_BROFWTEX
Recommend Dealer
No
Employees Worked With
Greg Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020

I scheduled a timely a appointment for the same day. The service was Excellent. Had a sensor malfunction, which was replaced under warranty. Promptly fixed. Would recommend the service department with flyin More

by ralph.depalma
Recommend Dealer
Yes
Employees Worked With
John Witt
May 25, 2020

Great Service Scheduled an oil change, tire rotation and inspections. Work done in a timely manner and the price was right. Also, gave me a complementary car wash. More

by mike5419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam (Deal Maker) Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Love
May 22, 2020

Oil change Excellent. Considerate, good work. Pleasant people! Did my inspection and oil change as scheduled. It is great to have work done on time! Doris More

by DGCOZART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Witt
May 22, 2020

Service Nice Service on May 21, 2020 - required wording to submit this review. Just trying to submit this form but without the minimum words it will not let More

by dausy5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020

Dawn did a great. I was greeted right away. Service department was clean and finished in a timely manner. Overall good experience. Thank you! I was pleased. More

by miriamvb9
Recommend Dealer
Yes
Employees Worked With
Dawn
May 21, 2020

Great Service I made an appointment and took the vehicle in for service. Dean Skidmore was the Service Manager. He greeted me and went over the service I request More

by mustangcruzr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Skidmore Service Department
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