Bill Utter Ford - Service Center

Brought my 2012 F350 in with a blown hose. Diagnosed, repaired and tested same day. Brought several items to my attention (brakes needed rotors resurfaced and pass replaced and rear axle seals replaced) repaired and tested same day. Brought several items to my attention (brakes needed rotors resurfaced and pass replaced and rear axle seals replaced) which I agreed to have done. Had my truck back the next day by 1 pm. My service advisor, Dillon Love, did a great job keeping me informed about the status of work on my truck. Thanks Dillon an Bill Utter Ford! 😀😀 More

Have always done great work on my 03 cobra. They were able to find the coolant leak that i could not find and it was an easy fix so they didn't charge me labor able to find the coolant leak that i could not find and it was an easy fix so they didn't charge me labor More

The service department is excellent. They respond to your problems and work with you to acquire the best results for your Service issues and your pocket book problems and work with you to acquire the best results for your Service issues and your pocket book More

Excellent Service Treated really well. I always come to this location for my Ford service. Very nice area to sit while waiting for my vehicle. Best value for my money. Treated really well. I always come to this location for my Ford service. Very nice area to sit while waiting for my vehicle. Best value for my money. More

Great service I called Greg Hall to see when would be a good time to have my car service & inspected. He said come now if you want and I did, he had paper work read I called Greg Hall to see when would be a good time to have my car service & inspected. He said come now if you want and I did, he had paper work ready for them to start on by car and they were finished in an hour. My service guy is the best and is always willing to help me with any problems I have with my car. I rate him and the service department the best anyone could ask for. More

Bill Utter Ford has always serviced our vehicles completely. The care are always taken care of with a personal touch. Greg Hall is the most competent service adviser. completely. The care are always taken care of with a personal touch. Greg Hall is the most competent service adviser. More

Excellent Follow-Up ServiceService Greg Hall did an excellent job working around my schedule to ensure that the person who works on the Ford Pass equipment was available to complete the Greg Hall did an excellent job working around my schedule to ensure that the person who works on the Ford Pass equipment was available to complete the service work...He called me at 7:15 am the morning of the schedule to endure that the service would be completed...Great Customer Service More

Great Car Place I had a good experience with buying my new Ford Escape from Kim Payne at Bill Utter Ford in 2016 and have had good experiences ever since that time wi I had a good experience with buying my new Ford Escape from Kim Payne at Bill Utter Ford in 2016 and have had good experiences ever since that time with their maintenance department as well. Dillon took the appointment information, and Danny made sure servicing was taken care of. I feel they are knowledgeable, honest, and really care about making sure my car is well taken care of. I especially appreciated getting my car sanitized because this is a particularly dangerous time for all of us. Even though I had a friend take me and pick me up, it was also reassuring to know that--had I needed it--they would have picked it up and delivered it back home. More

I love taking my vehicle to Ford! Everyone is very friendly and take good care of my truck. They have always provided me with excellent service. friendly and take good care of my truck. They have always provided me with excellent service. More

Thank you once again, John Witt, for making the service experience a relatively painless one. You took care of the service requirement and handled the customer’s concerns and transportation needs exception experience a relatively painless one. You took care of the service requirement and handled the customer’s concerns and transportation needs exceptionally. I appreciate your efforts. More