Bill Utter Ford - Service Center

Everyone was awesome! From the time I pulled in, to the time i left. Always professional service. All of the service advisors kept me informed as to what was going on with my truck. Thank you to everyone! time i left. Always professional service. All of the service advisors kept me informed as to what was going on with my truck. Thank you to everyone! More

Took my truck in for maintenance and was greeted quickly, walked through the problems one by one, and got me on my way. Professional and prompt. A+ walked through the problems one by one, and got me on my way. Professional and prompt. A+ More

Great Experience Danny was very friendly and did not sell me anything I did not need. I will be back for my service needs on my F-150 Danny was very friendly and did not sell me anything I did not need. I will be back for my service needs on my F-150 More

Great service and price. John was great to work with, price was better than other quote I had received from an independent car repair company and all work was completed same d John was great to work with, price was better than other quote I had received from an independent car repair company and all work was completed same day. Thanks. More

Factory Recall Very friendly on the phone and when I arrived. Took the vehicle immediatley and offered a ride home. Answered all question pertaining to the vehicle. Very friendly on the phone and when I arrived. Took the vehicle immediatley and offered a ride home. Answered all question pertaining to the vehicle. More

Excellent service department. Eddie has taken care of all my vehicles and facilitated my most recent purchase of a new F-150 and Fusion. He is why I bought from Bill Utter again. my vehicles and facilitated my most recent purchase of a new F-150 and Fusion. He is why I bought from Bill Utter again. More

Quick and painless is my initial response to their service! Other than that they offer a pleasant waiting area and hospitable staff. I especially enjoyed the fact they have WiFi which allows me to wor service! Other than that they offer a pleasant waiting area and hospitable staff. I especially enjoyed the fact they have WiFi which allows me to work while I wait. More

Did not fix the issue There was a rattle in the undercarriage of my wife's car. They told us it was some clips missing and they fixed the issue. It was fine for a few hours There was a rattle in the undercarriage of my wife's car. They told us it was some clips missing and they fixed the issue. It was fine for a few hours after we received the car, but then it came back. Now we have to take our time to bring it in again, and be with out a car since you do not offer loaners Danny, is very friendly and does a great job assisting us. He provides a good experience. In all of our previous dealings with service all employees, especially the Manager of Service has been horrible. We will set up another appointment and see if your team can get it right this time. More

Danny is very kind and easy to work with. He actually called to tell me the service was complete; which rarely happens anymore. Excellent experience all around. called to tell me the service was complete; which rarely happens anymore. Excellent experience all around. More

Great customer support My truck was going to take longer than planned so it was required to stay overnight, Whereas I needed to make critical appointment that next morning, My truck was going to take longer than planned so it was required to stay overnight, Whereas I needed to make critical appointment that next morning, I was offered a courtesy loner for use. at no cost. Great customer service. That is why we keep coming back for service on or cars and truck.. More