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Bill Utter Ford - Service Center

Denton, TX

4.9
2,722 Reviews

2,722 Reviews of Bill Utter Ford - Service Center

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August 26, 2019

Oil pressure sensor replaced Had a oil pressure sensor failure. So I went to service department and had my truck back by a little after lunch on a Saturday. Working great now. Tha More

by WOODFORD05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2019

Bill Utter Ford Service Rocks!! Carrie was great to work with, she kept me informed and handled all my issues. Bill Utter Ford has always taken great care of me. More

by ARUSSELL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Cross
August 25, 2019

Explorer Transmission Issues I like the fact that the folks there have a very good and in depth knowledge of vehicles and typical issues. They truly want to take the right steps s More

by godouggo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2019

Service was excellent, employees where very knowledgeable, friendly, and helpful. The dealership is physically maintained in a extremely clean manner which p More

by PBUCH47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Witt
August 23, 2019

Explorer door panels Greg Hall did an excellent job of getting my car in and repaired in a timely fashion. The work was completed and the results were above my expectation More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2019

Fast and Friendly Service I am always pleased with the service I get at Bill Utter. Everything always goes smoothly and everyone, even the cashiers (jk), make me feel comfortab More

by nvincentjr
Recommend Dealer
Yes
Employees Worked With
Someone new to me. I'm not good with names.
August 22, 2019

Quick and no hassle I had a recall on my explorer and was able to get in right away and it was fixed while I waited. No hassle. Great! More

by PATTIF58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2019

Standard of customer service. Having been to many service centers none have come close to provide the level of service I have received at Bill Utter Ford. They go absorb and beyond More

by bretmsebastian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Chaffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Witt
August 21, 2019

Truck repairs Everyone was very helpful and got all the work done in a timely manner. I was very happy with the service and the repairs on my truck More

by MSPEER16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2019

Good job with the repair Would have been nice to get the truck back washed... after 1 week. The outside of the truck was very dirty. Happy with the work and repair. More

by TLIEBMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Constancio
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