2,722 Reviews of Bill Utter Ford - Service Center
Great body work by Bill Utter Ford While in Colorado this past winter, I damaged the air valance (the plastic piece below the front bumper) on a snowplow berm. I have to admit, I did l While in Colorado this past winter, I damaged the air valance (the plastic piece below the front bumper) on a snowplow berm. I have to admit, I did look online for a replacement. The online price seemed reasonable but the shipping was too much. I waited until we returned to Denton, and I am glad I did! Not only was a Ford replacement air valance from Bill Utter cheaper, but even with the installation, the total repair cost was less than the online replacement! I didn't even have to crawl under the truck! The service department replaced the air valance in less than an hour and did an excellent job! More
New tires/ alignment John was very helpful in getting me the best price on new tires. John kept me informed during the process. The time period was longer than I thought i John was very helpful in getting me the best price on new tires. John kept me informed during the process. The time period was longer than I thought it should be. Had trouble with a part More
Great service, friendly staff. They got back to me in a timely manner and got me my vehicle back next day. Always had great service. service, friendly staff. They got back to me in a timely manner and got me my vehicle back next day. Always had great service. More
FAST, CONVENIENT, AND EFFICIENT Took it in on a Tuesday and the staff replaced the part same day. The advisors were very transparent and effectively communicated the process on seve Took it in on a Tuesday and the staff replaced the part same day. The advisors were very transparent and effectively communicated the process on several calls to me. More
Great service Would definitely use again! Great service and staff. Quality work. Fast service. Worked well with my insurance. No complications. Bill utter For Would definitely use again! Great service and staff. Quality work. Fast service. Worked well with my insurance. No complications. Bill utter Ford is the best! More
Great Service from a great team I have always received great service at this dealership and I especially appreciate the great communication and professionalism.I dropped off my car a I have always received great service at this dealership and I especially appreciate the great communication and professionalism.I dropped off my car at 7 am and it was ready before 9:30 am! Not that I would expect a service appointment to always be that fast, but I still think that was Impressive for such a busy dealership (especially not the last dealership I used to go to). I especially want to give kudos to Dillon Love for going above and beyond. He took time out of his busy day to help me with a general inquiry about my car over a week after I had my service appointment completed. I would recommend the team at Bill Utter without hesitation and will continue to visit them for all my service & warranty needs. More
New to dealer They did an oil change and also alerted me to another issue. Would recommend them to anyone for service. Convenient, clean and friendly. Nice place. They did an oil change and also alerted me to another issue. Would recommend them to anyone for service. Convenient, clean and friendly. Nice place. More
Painless in and out for "The Works", and a state inspection. Folks were pleasant and easy to work with. I would highly recommend the service dept. to others in and out for "The Works", and a state inspection. Folks were pleasant and easy to work with. I would highly recommend the service dept. to others. More
Another great service appointment with Bill Utter Ford Had a great service appointment with Dillon at Bill Utter Ford. The service department always provides excellent feedback and alerts me to any needs Had a great service appointment with Dillon at Bill Utter Ford. The service department always provides excellent feedback and alerts me to any needs for my vehicle. More
Good care for bad news Bad new on my mustang Carrie Cross took excellent care of me - im disabled with serious back pain - I plan to get it fixed at bill utter even though Bad new on my mustang Carrie Cross took excellent care of me - im disabled with serious back pain - I plan to get it fixed at bill utter even though an outside place said the can do it cheeper Carl Anderson, Rey Trevino, and others are all first class as always. More