2,722 Reviews of Bill Utter Ford - Service Center
Excellent service! Eddie got my truck in and repaired in one-day following a break-in. Another Ford dealer in Fort Worth area told me it would be at least 2 weeks to re Eddie got my truck in and repaired in one-day following a break-in. Another Ford dealer in Fort Worth area told me it would be at least 2 weeks to replace the locks. Eddie got it done in one day. I very much appreciate service like that. More
Mustang Eddie was fantastic. He worked hard to identify the issue and made sure it was resolved before returning our car. When he needed to order a part to co Eddie was fantastic. He worked hard to identify the issue and made sure it was resolved before returning our car. When he needed to order a part to complete the repair he followed up and made sure it was taken care of. More
Fast and reliable Stopped in to get my oil changed and the team finished the job very quickly. The waiting area is clean and the large glass windows are great to watch Stopped in to get my oil changed and the team finished the job very quickly. The waiting area is clean and the large glass windows are great to watch the team work. More
Need the 7:00 am service. Appreciate the multipoint inspecti I greatly appreciate the 7:00 am opening. I appreciate the multi point inspection along with the tire rotation. I have always received excellent servi I greatly appreciate the 7:00 am opening. I appreciate the multi point inspection along with the tire rotation. I have always received excellent service. this is the reason why I keep coming back here even though I could get work done closer to home. Excellent service makes a difference. More
Excellent service! We brought our Escape in for transmission service and the Service team treated us right, as usual. The work was completed quickly and we had the vehic We brought our Escape in for transmission service and the Service team treated us right, as usual. The work was completed quickly and we had the vehicle back sooner than we expected. More
Service after the Sale Recently purchased a new F250. During the closing process worked with a Bill Utter ford employee named Denise for any additional options that I wante Recently purchased a new F250. During the closing process worked with a Bill Utter ford employee named Denise for any additional options that I wanted to add. Great experience, very competitive pricing and the quality of the work completed was exceptional. They switched by white lettering on my tires, detailed the truck, installed Berliner and bed cover. Just so easy to deal with and you feel like it is their vehicle they are dealing which makes it nice to know they take as much pride in your vehicle as they do their own. Mike Rodriguez also followed up to make sure it was a great experience and once again took a few minutes to just chat about life in general. Personal relationships is what it is all about. Thanks Bill Utter Ford, you are lucky to have such a great team of people. More
Recall and The Works Service There was a transmission censor recall on my 2013 F150 and I was also due for an oil change and tire rotation. I contacted the dealership and schedule There was a transmission censor recall on my 2013 F150 and I was also due for an oil change and tire rotation. I contacted the dealership and scheduled an appointment with ease. I showed up at the scheduled time and everything was handled professionally and within a reasonable amount of time. I had a good experience with no complaints. More
Recall for 2011 F-150 transmission Very good service. Carina checked me in and in no time service was complete. Waiting area is very nice and modern. Could use a better selection of Very good service. Carina checked me in and in no time service was complete. Waiting area is very nice and modern. Could use a better selection of reading material {for us old timers}. More
Oil change and rotation of tired done quick. We consistently get professional service on all our Fords. Wouldn't go anywhere else. Highly recommend to any Ford owners. We buy all our vehicles and We consistently get professional service on all our Fords. Wouldn't go anywhere else. Highly recommend to any Ford owners. We buy all our vehicles and have them serviced at Bill Utter Ford. More
Great! Alex was great! I called in advanced to see if there was an opening for an oil change. He was pleasant and professional. I love being a Ford owner and Alex was great! I called in advanced to see if there was an opening for an oil change. He was pleasant and professional. I love being a Ford owner and am never disappointed by the high standards set by Ford dealerships. Once again a great experience. More