Bill Utter Ford - Service Center

The Works and complete detailing Great service as usual. Very prompt with The Works and the detailing was terrific. Danny has always prodided timely, professional advice and service. Great service as usual. Very prompt with The Works and the detailing was terrific. Danny has always prodided timely, professional advice and service. He coordinates with other members of the Utter team splendidly. More

No communication! Tired of the same old B.S. no communication on what is going on with our truck. The truck sits at the dealer for over a month before I have to go down Tired of the same old B.S. no communication on what is going on with our truck. The truck sits at the dealer for over a month before I have to go down there and confront the service writer Eddy to get answers. It should have never gone this far. Find out that the service bulletin came out in 2012 for my truck and was not addressed until the 2nd visit for the same problem and then the service dept wants me to pay full price for both visits when it wasnt repaired or quality control checked before Ibwas notified that it was ready. What a JOKE of a place! More

Good and bad Originally took in for recall. bad information took much longer than anticipated. did not finish work. Later after complaining, Danny took wonderfu Originally took in for recall. bad information took much longer than anticipated. did not finish work. Later after complaining, Danny took wonderful care of me. Did everything I ask and more. Said they are having trouble with come employees. More

Professional, state of the art shop, great service. Respectfully and courteous service. Clean building. Helpful employee's. Over all wonder experience. The viewing windows are great. Charging ports are Respectfully and courteous service. Clean building. Helpful employee's. Over all wonder experience. The viewing windows are great. Charging ports are a nice addition. 5 star service. More

Beyond my expectations I am always treated with professional courtesies when bringing our Ford vehicles to the dealership. BILL UTTER FORD is utterly amazing ! I will contin I am always treated with professional courtesies when bringing our Ford vehicles to the dealership. BILL UTTER FORD is utterly amazing ! I will continue this relationship for years to come ! More

Friendly and Professional Service I will only go to Bill Utter to have my vehicle serviced. They are always so ready to answer questions I may have. I appreciate the friendliness and I will only go to Bill Utter to have my vehicle serviced. They are always so ready to answer questions I may have. I appreciate the friendliness and professionalism I encounter with each employee. More

Amazing service! Amazing service department. The service department is clean and stunning. The service advisors are all nice. This is the by far one of the best servic Amazing service department. The service department is clean and stunning. The service advisors are all nice. This is the by far one of the best service centers around. More

Professionalism and Great Service Our new 2018 Ford Edge was only 3 weeks old when someone back into the drivers side front fender. Being a long time customer for service on my Ford ve Our new 2018 Ford Edge was only 3 weeks old when someone back into the drivers side front fender. Being a long time customer for service on my Ford vehicles, I didn't hesitate to use Bill Utter Ford for the body repair work. They did the estimate in a timely, professional manner and a week later once all was approved with the insurance company, I dropped the vehicle off for the repairs. The car was completed a day early and the quality of the work was outstanding. I'm very particular about my cars and with it being a new vehicle I wanted it to be perfect and it was! Bill Utter Ford has been very consistent for me over the last 8 years and I highly recommend them. More

Great service I got an appointment the night before at 7:30am. I arrived 30 mins late and they still accommodated me. The service team was honest about the time it I got an appointment the night before at 7:30am. I arrived 30 mins late and they still accommodated me. The service team was honest about the time it would take and the costs upfront. The waiting area is great, plenty of room and access to wifi allowing me to work while waiting for my truck. All around great experience. More

Great people/great service Fast and friendly eve the checkout was great. everything was done on time, truck was ready to go as son as I arrived, no hassles. Fast and friendly eve the checkout was great. everything was done on time, truck was ready to go as son as I arrived, no hassles. More