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Bill Utter Ford - Service Center

Denton, TX

4.9
2,722 Reviews

2,722 Reviews of Bill Utter Ford - Service Center

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October 01, 2018

Fantastic Service Each and every time I visit Bill Utter Ford, they do a fantastic job (service and work). Thank you for all the support and wonderful service Pat More

by PATDPC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Bostick
September 29, 2018

Knowledgeable service at the estimated price I have had 100% of my service needs handled by this dealership for the 10+ years I have owned my Ford pickup. I plan to continue taking it there. More

by acewalton1965@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2018

Warranty Service My vehicle wouldn't start and I contacted Bill Utter on how I should handle the situation. Don Swift, a service manager, immediately acknowledged my More

by TEXASLIVING2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Love, Don Swift
September 28, 2018

Recall They were so many things that I have to say "They were Great ". Bill Utter Ford Rocks. Very nice and courteous. All My Vehicles are service there. More

by CARLOS.FIGARELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Nicholson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Owen, Randy Briggs
September 28, 2018

Fantastic service from the Adviser to the Tech. Always a pleasure working with the service department at Bill Utter Ford. Brought in form some warranty work on my air conditioning. It was diagnose More

by MustangGT350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Bostick
September 28, 2018

Dissatisfied If it is this difficult to get something small and not major to be repaired or even covered by the extended warranty that I purchased, bud how hard or More

by TPGCOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Hall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Witt
September 28, 2018

Great service. Great people in the service center. Always polite and easy to deal with. They didn't have a loaner available due to large volume while dealing with a More

by gtrabazo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2018

Service Rep Greg Hall is your guy if you want great service! He really knows his stuff! He explained everything to us and gave us estimate before any work was d More

by Jschneidertx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2018

Excellent service Recent service required on my F150. Got an appointment that matched my schedule and I couldn't be happier. Service tech explained what I needed and I More

by Bonniesuehaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
September 25, 2018

service The service advisor, Danny took time to explain the problem with my vehicle.He also showed me the old worn parts and new parts to fix my car. I als More

by DJ2020JULY6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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