Back

Bill Utter Ford - Service Center

Denton, TX

4.9
2,722 Reviews

2,722 Reviews of Bill Utter Ford - Service Center

Sort by
August 18, 2018

Always great service Great, friendly and depending on the day, fast service! A little more attention to detail whem replacing batteries, maybe clean the terminals as a cou More

by MUNIZ_P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Tysinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Love
August 17, 2018

Normal Service Call This was a 45000 mile service for my 2016 Ford Explorer. I had to slip the appointment by one day and they made the change. I was immediately met at More

by halwatson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Love
August 17, 2018

The service was great an the waiting area was well stocked My service was great an the waiting area was clean an well stocked they had plenty of newspapers an magazine to read the coffee was great More

by ajreimer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Owen
August 17, 2018

EXCELLENT I have bought, leased and serviced my vehicles at Bill Utter Ford for the last 20 years. They are great people that provide great service. More

by GHALL5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Wardlow, Tom Corrigan, Randy Owen
August 17, 2018

They took car of my truck and completed the job quickly They have a good service program - they do what they will say they will do! The waiting area is nice, the dealership is clean people are friendly. More

by Charles Nuber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Chaffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Constancio
August 17, 2018

Bill Utter Ford They always provide excellent service and help. I appreciate being appraised of recalls and the dealership’s willingness to make it right. I enjoy u More

by PAULETTEAB
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember their names.
August 17, 2018

Quick quality service They scheduled me for an appt the same day which enabled me to get in and out in just over an hour. Quality oil change, inspections, and reasonable r More

by JAYALLPORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landon Brackett, Randy Owen, Dillon Love, John Witt
August 17, 2018

Great people and service done very quickly. Great service everything was explained full very easy to understand very professional group of people working service manager Danny Morris great to wo More

by driverrichl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2018

Outstanding Customer Service I wrote a very detailed email describing my amazing, multiple experiences with Bill Utter Ford in Denton. I sent it to several people. I can only re More

by Kelley.burgess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Swift
August 17, 2018

Service Department Rocks The service Department ReP, Greg Hill was awesome. He keep me informed of my special, weekly, once the part arrived he scheduled installation that m More

by Morning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
261
...