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Bill Utter Ford - Service Center

Denton, TX

4.9
2,722 Reviews

2,722 Reviews of Bill Utter Ford - Service Center

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September 21, 2022

Bill Utter has a great service department! I always buy my cars trucks from Bill Utter. They also do all my service work. More

by rickh54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Bill Utter Ford responded

Thank you for supporting Bill Utter Ford with your loyalty! We look forward to working with you again next time!

September 19, 2022

I like going there because my car is a ford. Thankyou and they do what has to be done More

by JUANITAMORALES759
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron smith
Sep 19, 2022 -

Bill Utter Ford responded

Thank you for choosing Bill Utter Ford for your service needs! We look forward to the next opportunity to assist you. Have a wonderful day!

September 16, 2022

Great service. Explained the problem where we could understand. Repairs done in a timely manner More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Bill Utter Ford responded

Hi Debbie - Thank you for stopping by to share your experience! It is terrific to hear that you were so well taken care of by our team and we hope to see you again at Bill Utter Ford. Drive safely!

September 15, 2022

Great team would recommend to others. Great correspondence. Timely manner. Will use bill utter again More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Bill Utter Ford responded

Debbie, we are delighted to have earned your continued business and your great review! Thank you from all of us at Bill Utter Ford and drive safely until we see you again.

September 15, 2022

Bill Utter Ford fixed my recall issue the next day. I was very pleased with the promptness. More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
Sep 15, 2022 -

Bill Utter Ford responded

Ben, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

September 15, 2022

Appreciated the relatively short turn time. Other Ford dealers were requiring we drop the car off even though they knew it would be two to three weeks before they looked at. Not sure how that w More

by CWF
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony King
Sep 15, 2022 -

Bill Utter Ford responded

It's fantastic to hear that Bill Utter Ford was the right dealership for you! Thank you for the 5-stars, and please let us know if you ever need anything else!

September 14, 2022

Great customer service and attention to detail. Professionalize at its best! I’ll be back! More

by ghmc69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Smith
Sep 15, 2022 -

Bill Utter Ford responded

Thank you for the five-star review for Bill Utter Ford! We are happy to hear our team left a great impression. See you soon!

September 12, 2022

Very helpful and friendly. Shop was clean and organized. Didn’t have to wait very long to complete service More

by Leemitch57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Sep 12, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back!

September 09, 2022

Very professional and very helpful. My service was excellent and I'm very pleased for the service. More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Bill Utter Ford responded

Tony, we are so appreciative of your 5-star review! Thank you for trusting Bill Utter Ford to get the job done right!

Sep 09, 2022 -

Tony responded

Enjoyed the F150 service!

September 07, 2022

Bill Utter Ford always does a great job on our families vehicles! Our service advisor Eddie Church is always wonderful to work with. We ask for him by name every time we visit the service department becaus More

by the.Ty.gaines.72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Eddie and the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

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