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Bill Utter Ford - Service Center

Denton, TX

4.9
2,723 Reviews
Call Service Center (800) 611-4415

2,723 Reviews of Bill Utter Ford - Service Center

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December 03, 2024

Omar exceeded our expectations! Communication and excellent customer service! We will always be customers! Dina King More

by dinakingventures
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Bill Utter Ford responded

We're delighted to hear that Omar provided excellent customer service and communication at Bill Utter Ford! Thank you for your continued support, and we look forward to serving you again in the future.

December 02, 2024

They were able to solve my problem quickly, effectively and efficiently.They were very polite. More

by pcabernethy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Garcia, Jonathan Deleon
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Dec 03, 2024 -

Bill Utter Ford responded

Thank you for sharing your support of Bill Utter Ford! We are so pleased to know you are satisfied with our services.

December 01, 2024

Super quick service, very easy to work with. All employees are extremely kind. Very enjoyable to go to when I need to fix my car! More

by yahairag.085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Hudkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Bill Utter Ford responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Bill Utter Ford made your visit enjoyable and efficient. We look forward to assisting you again in the future!

November 29, 2024

Joey was great to work with. After having my daughter’s car towed from a service center, Joey kept me up to date on everything and really took care of us. Will definitely go back More

by maddimoo358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Desurne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Bill Utter Ford responded

We're delighted to hear that Joey provided excellent service and kept you informed throughout the process at Bill Utter Ford. Thank you for trusting us with your daughter's car, and we look forward to assisting with all your future servicing needs!

November 29, 2024

Great service, staff communication on the status of repair is very good. Will use again. More

by Jlyarbrough02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Bill Utter Ford responded

Thanks so much for your review. We look forward to your next visit to Bill Utter Ford!

November 28, 2024

Great sevice! Danny in the service department explained service recommendations and was easy to work with. I would definitely recommend. More

by bobreed15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Bill Utter Ford responded

We're delighted to hear that Danny provided excellent service at Bill Utter Ford! Thank you for recommending us, and we look forward to assisting you again in the future.

November 28, 2024

Great staff, straight to the problem with solution. Mechanics seem happy and well educated. Clean service drive and show room. Very pleased with the whole situation. . More

by Outonyou347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Desurne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Bill Utter Ford responded

We're delighted to hear that you had a positive experience with our team at Bill Utter Ford! It's great to know that everything from the service drive to the showroom met your expectations. Thanks for sharing your feedback!

November 27, 2024

We are very pleased with the outcome. Your team kept us informed of the progress and got our car back on a timely manner. More

by Sshaynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember there names they are in the collision center
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Nov 27, 2024 -

Bill Utter Ford responded

We're delighted to hear that our team at Bill Utter Ford kept you informed and delivered your car promptly. Thank you for sharing your positive experience!

November 26, 2024

Bill Utter Ford Dealership in Denton Texas is AWESOME, easy to work with, very helpful customer service, very reasonable pricing. More

by PATTYSTOVALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Bill Utter Ford responded

Patty, we're delighted to hear you had such a positive experience with us at Bill Utter Ford! Thank you for the fantastic feedback and support.

November 23, 2024

Excellent dealership! I would recommend Bill Utter number one in Texas! Always! Always excellent service! I say this from experience!! The associates in all departm More

by bartavdou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Bill Utter Ford responded

Thank you for the glowing review! We're delighted to hear that our team at Bill Utter Ford has consistently provided excellent service. We appreciate your recommendation and look forward to serving you again in the future!

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