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Bill Utter Ford - Service Center

Denton, TX

4.9
2,722 Reviews

2,722 Reviews of Bill Utter Ford - Service Center

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June 08, 2022

Because of Greg Hall, I feel that Utter Ford is the best dealer. I always get excellent service and I would never do business with any other dealer. More

by Joe Merritt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Bill Utter Ford responded

Thank you for your praise, Joe! We're thrilled that Greg has delivered outstanding service that has earned your high confidence in Bill Utter Ford. We are grateful to serve valued customers like you!

Jun 08, 2022 -

Joe Merritt responded

I have been doing business with Bill Utter Ford since 2005.

June 06, 2022

Alex Celis is probably the best advisor I have ever worked with. That includes all brands we have owned! The entire team from the porter who greeted me to the cashiers desk all made it a great experi More

by christo0806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Jun 07, 2022 -

Bill Utter Ford responded

Christo, thank you for the great review! We are so glad to hear that Alex delivered such a successful service experience. Drive safely, and we hope to see you back again at Bill Utter Ford!

June 06, 2022

Great service center Veey clean and efficient. They do quality work and have good communication with owner More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 06, 2022 -

Bill Utter Ford responded

Bruce, thank you for the great review! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you again at Bill Utter Ford!

June 05, 2022

Great service…even provided a shuttle to home and back. Did an overall check on vehicle. More

by alcrtom
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Jean-Loui
Jun 06, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

June 03, 2022

Great team of technicians and service coordinators. Danny has always done a great job for me and my family. More

by Cutter2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Bill Utter Ford responded

We really appreciate your confidence in Danny and the team! Thank you for choosing Bill Utter Ford and for sharing your kind feedback. We look forward to the next opportunity to assist you!

June 02, 2022

Very happy with the service Colton is always helpful easy in easy out and on time More

by chgood3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton
Jun 02, 2022 -

Bill Utter Ford responded

Thanks for the review! We're glad that Colton always takes excellent care of you here at Bill Utter Ford!

June 01, 2022

They were excellent nice professional excellent excellent excellent excellent excellent excellent A + A+ thank you very much More

by garciarichg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Bill Utter Ford responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Bill Utter Ford team. Safe travels, and we hope to see you back!

June 01, 2022

Excellent service provided by Eddie again always satisfied customer without issues the way service is meant to be More

by Rburkedfw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Eddie and the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

May 31, 2022

Usual oil change, handled in a quick efficient manor. Small issue with a charge I noticed on my billing, but with a phone call refunded charge. More

by Gnibex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
May 31, 2022 -

Bill Utter Ford responded

We're happy to hear that your visit went smoothly and that the Bill Utter Ford team was able to assist you with your refund. Thanks for the shoutout and we look forward to seeing you again next time!

May 26, 2022

I always prefer to use Bill Utter Ford for oil changes and PMs. Prior to the pandemic it was very convenient, quick and comfortable in the waiting area. Also, I trust Bill Utter Ford to do a top notch p More

by Joel Moke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Bill Utter Ford responded

Our team is always happy to help you out, Joel! It is great to see that we were able to save the day. Thank you so much for your continued support of Bill Utter Ford and we will see you next time!

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