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Bill Utter Ford - Service Center

Denton, TX

4.9
2,723 Reviews

2,723 Reviews of Bill Utter Ford - Service Center

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March 14, 2022

The service was great since booking the appt… Tony helped me in the work to be done in my camper.. even he found for me a complete driver side mirror that match the other… the camper drives really good … I j More

by ropchoice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
Mar 14, 2022 -

Bill Utter Ford responded

We are glad to hear that Tony helped with the repairs for your camper and that it's driving smoothly. Thank you so much for trusting Bill Utter Ford with your business! We wish you safe and happy travels.

March 14, 2022

Went Bill Utter Ford for service on my Ford Edge at the recommendation of several friends. Most likely one of the busiest times, Monday morning, when they open without an appointment. I was welcomed and More

by dmm0412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Moreno, Tony King
Mar 14, 2022 -

Bill Utter Ford responded

We are so glad to hear that the Bill Utter Ford service team exceeded your five-star expectations and quickly addressed the issue with your vehicle! Thank you for taking the time to leave us a review and share your support for our hard work. Drive safe, and we'll see you back next time!

March 12, 2022

I’m a faithful customer, Colton at vehicle service check in provided, excellent service, keeping me updated on my service. Bill Utter Ford is My Ford Dealer! More

by Jerry and Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton
Mar 13, 2022 -

Bill Utter Ford responded

Jerry and Joyce, we feel so fortunate to have such loyal guests like you at Bill Utter Ford! We'll be sure to share your kind review with Colton so he can see how much his efficiency has improved your visits. Many thanks for supporting us with a review, and we look forward to your next stop by!

March 11, 2022

Went in for a Works service. Was told about one hour wait time and was done before that. More

by Forddriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Spanos
Mar 11, 2022 -

Bill Utter Ford responded

Thank you for trusting the Bill Utter Ford team to deliver on our commitment to timely service!

March 10, 2022

Our service advisor, Colton Spanish provided us with excellent customer service. He a real asset to your team. More

by Pzilinsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Spanos
Mar 10, 2022 -

Bill Utter Ford responded

We are delighted to read your glowing review of Colton! Thank you for choosing Bill Utter Ford for your service needs, we look forward to working with you again down the road.

March 09, 2022

As always, service is great and I am always treated with respect when I bring my f150 in for service. More

by v.peeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2022

I was greeted promptly. The service writer was thorough, professional, courteous, and kept me informed. More

by Joanaagerton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle White
March 08, 2022

Thank you for your friendly, professional and timely service to my vehicle today. I especially appreciated Ralph, the service writer who oversaw the work on my F-150. I've been bringing my vehicle to B More

by owengriffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph
Mar 08, 2022 -

owengriffin responded

I'm happy with Bill Utter Ford.

March 08, 2022

Always great and quick service with BU Ford in Denton. I highly recommend them to you. More

by JB
Recommend Dealer
Yes
Employees Worked With
Colton
March 06, 2022

Excellent service! My advisor Tony was superb and kept me informed every day. My truck was fixed right the first time. More

by Kurt.dowd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
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