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Bill Utter Ford - Service Center

Denton, TX

4.9
2,723 Reviews

2,723 Reviews of Bill Utter Ford - Service Center

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January 26, 2022

Great experience, delivered on time, service advisor Alex Celis did an excellent job taking care of my vehicle, he has a great Customer Service attitude, five stars for him 👍, More

by GUILLERMO_P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
January 26, 2022

The service was exceptional. Danny Morris was professional and welcoming. Everyone at the dealership was cordial and listened carefully to my issues. They gave me a ride to and from my home. Both More

by milliebell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam and Bill
January 26, 2022

I love Bill Utter Ford, I will not take my car anywhere else. Danny Morris is the best, I trust him to not sell me something that I dont need. If I have to deal with someone else I always ask them to che More

by davelaw1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2022

I wish they offer at least 10 or 15% discount as repeat customer. But good job how they work, very professional. More

by EDMI0328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Swift, Alex Celis
January 25, 2022

Class operation that meets time estimates on a regular basis. Friendly advisors that provide good explanations. More

by Texas Jimbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton
January 25, 2022

We have purchased four vehicles from Bill Utter.A 2000 We have purchased four vehicles from Bill Utter. A 2000 F-150 and a 2015 F-150 and a 2016 Fusion Energi and a 2019 Fusion Energi. Ford really needs t More

by kenandwaynette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
January 24, 2022

Had a great experience with the oil change on my Edge. Friendly staff and easy to work with. More

by keithagabbard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Moreno, Tony King
January 24, 2022

Excellent service from the time I drive in til I left. Really like seeing my vehicle serviced through the big glass window in waiting . That is a added bonus! Everyone worked as a tema in areas o More

by njjohn57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Spanos
January 23, 2022

They are wonderful to deal with. The repair man was wonderful, polite, professional & completed the the job in time at all! More

by Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton & the repair man
January 22, 2022

Dealership is always clean and staff are friendly. Convenient drive through bays so you do t have to deal with weather. Nice waiting area as well. More

by ddoty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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