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Bill Utter Ford - Service Center

Denton, TX

4.9
2,723 Reviews

2,723 Reviews of Bill Utter Ford - Service Center

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November 19, 2021

Polite and friendly staff, always a pleasant visit and the whole process is very efficient More

by yesenianais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Jean-Louis
November 18, 2021

Excellent work! Needed new door panels. They look great and feel even more solid than before we took it in for service! More

by kristen9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Flook, Tony King
November 18, 2021

Terrific relationship w/Sales Manager Big Dave. Very customer oriented. Always willing to assist thru the process. More

by grivero0
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

It's always a pleasure doing business with Bill utter Ford and specifically the collision center as Bob Lynn is fantastic to deal with. Thanks for everything, Patrick More

by Patrick Mul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monty Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Lynn
November 17, 2021

I would give 0 stars. Multiple visits same problem & engine light on again. Call me. More

by wclarence76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

Great experience and appreciate the customer service team! Karina Rubio was helpful in getting the repair work completed and stayed in communication throughout the process. We will continue to use Bi More

by SBrown-Carothers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Rubio
November 17, 2021

Tony did a great job getting a part ordered and took care of my explorer. The service team made it look brand new. More

by Megleighkirby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King, Karina Rubio
November 15, 2021

They were fast and were very thorough with their explanation of my vehicle. Great work! More

by KL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2021

Great service professionals. Very prompt and precise and Great service professionals. Very prompt and precise and clean and neat. Will be returning for service More

by 3BAMBI2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Koiner
November 15, 2021

Good overall day. Would of liked update 2 hrs in. Good service and will be back again More

by JOEY.HOPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Koiner
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