Back

Bill Utter Ford - Service Center

Denton, TX

4.9
2,723 Reviews

2,723 Reviews of Bill Utter Ford - Service Center

Sort by
October 16, 2021

Everyone is so pleasant in the maintenance department. From the service guys to the girls at the counter. They also keep you informed about your car, what they are finding and any repairs that might be n More

by DFLYNN1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Alonzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Jean- louis
October 15, 2021

Fast courteous excellent service great personnel in the shop and the office in and out in a minimal amount of time More

by marymac4us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

Outstanding Service Advisors and Service Office Staff. We have been purchasing cars and trucks from Repair Services from Bill Utter Ford since 3013 and have always had great experiences and support.. More

by EBAKPM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
October 15, 2021

Staff was friendly. My vehicle was returnedon time as Staff was friendly. My vehicle was returned on time as quoted. They took the time to wash it. More

by xcalbr44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Jean-Loui
October 14, 2021

The guys in the service dept took care of my Navigator issue and did a great job. Thanks Danny. More

by jhilt391
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2021

Fast service and great work and employees for a in and out without a long wait. More

by ckkinney2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not certain what my service man's name was but he was a big help.
Jan 17, 2023 -

ckkinney2003 responded

Great service

October 12, 2021

Got recall done timely anf well. Car even came back cleaner than delivered. Well done. More

by Car shopper
Recommend Dealer
Yes
Employees Worked With
Christina Flook
October 12, 2021

Grade A service, good work the staff was very attentive. Facilities were clean and attractive. More

by EIGHTHIGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Swift
October 10, 2021

Good service, courteous employees. Quickly handled recall items on time. I would recommend Bill Utter More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Hall and Lyft driver
October 09, 2021

I've never been discouraged with the service department. The last time I was there was for routine maintenance; ie oil change, tire rotation and fluids check. More

by Peter Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
...
98
...