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Bill Vince's Bridgewater Acura
Bridgewater, NJ
1,214 Reviews
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June 01, 2015
Happy ending... My husband and i are very pleased with our experience at Bill Vince's Bridgewater Acura. Dominick Cirianni was absolutely amazing. He constantly che My husband and i are very pleased with our experience at Bill Vince's Bridgewater Acura. Dominick Cirianni was absolutely amazing. He constantly checked in to make sure we were ok and felt comfortable. He was very kind, educated and fair. He helped us feel confident and comfortable with the sale and we got to drive home the car we wanted! I would recommend him to other buyers and will also buy from him again. Great salesman and AWESOME customer service. UPDATE: June 16, 2015 im writing this while im extremely upset and almost regretting leaving a good review for this person, when we purchased the vehicle we were told that the plates were going to be mailed to us, they called us over a week ago to let us know that the plates were in and that they were going to be mailed to us shortly, after waiting over a week i decided to call to see what was going on with the plates, turns out they sent the plates to the wrong address, i only found this out because I WAS the one who called them, they didn't even bother to check that there was a mistake made. Ok so nobody is perfect i get it, mistakes happen, so i drive to the address that they sent the plates to because Dominic specifically told me that they were left outside and that i should pick them up, so i drove 35 min to pick up the plates, get to to address to find out that there were no packages left, i knocked on the door a few times with no luck (nobody was home). So i call back Dominic as im driving back home and then he basically tells me to try again later or to leave a note so the people living at that address can contact me! RUDE MUCH? Then to make matters worse, he tells me that im going to have to come in to get an extension on the temporary plates until they request new ones which takes about another 3 weeks! I feel like people need to learn how to treat others better for the future of the business, not only that but i have no clue who lives at that address now and they have very important and personal information of my husband and I, what happens with those documents? Everything was great when they were trying to sell us a car and now that the deal is done THEY make a mistake and cant even handle it correctly. I am extremely disappointed! UPDATE: June 22, 2015 Just how i wrote about the bad experience i had i also would like to write about the great customer service that Tina provided, she took care of all the issues that i had, we ended up picking up the plates at the dealership the very next day i posted my complain. Tina was great and i appreciated very much the time she took to talk to me and helped me feel at ease with my situation. After i picked up my plates she called me several times to make sure that everything was in order and she even gave me a gift certificate which was very nice of her. If i decide to purchase another vehicle in the future i would not hesitate to call her as it was a pleasure to deal with her. Thank you! More
by mema143
Employees Worked With
Tina Castagnola, Dominick O. Cirianni
Helpful May 21, 2015
One-day deal This dealership has so many great certified pre-owned MDX to choose from and, for the 2nd time, were able to put together a quick deal with me. Domi This dealership has so many great certified pre-owned MDX to choose from and, for the 2nd time, were able to put together a quick deal with me. Dominick Cirianni was great! We developed a quick rapport and he was able to get me out of and in to the car I wanted. From my salesman to the credit department to the closer, everyone is great! And if you ever need service, that group runs a very efficient operation. More
by biscuits35
Employees Worked With
Dominick O. Cirianni
May 16, 2015
Extremely Happy It was such a pleasure to work with Mr. Dominick O. Mr. Dominick O. was a great listener and communicator. He helped to make our experience of purch It was such a pleasure to work with Mr. Dominick O. Mr. Dominick O. was a great listener and communicator. He helped to make our experience of purchasing our Acura such a joy. We will always think of Mr. Dominick and Acura with fondness. If the rating scale is 1 to 10, with 10 being the most satisfied, I would rate Mr. Dominick's service a 12. He is such a gem. Sincerely, More
by Macortez21
Employees Worked With
Eddie Mcgeehan
May 11, 2015
Great dealer with nice people I have recently bought 2015 Acura RDX AWD from Bridgewater Acura. My sales person, Gene Plyam, is very nice. The overal car buying experience is qui I have recently bought 2015 Acura RDX AWD from Bridgewater Acura. My sales person, Gene Plyam, is very nice. The overal car buying experience is quick and easy. I would come back in the future and show friends for a new car purchase here. More
by HungH
Employees Worked With
Joe, Gene Plyam
April 20, 2015
1st Acura & 1st Pleasurable Experience at a Dealership I have rarely purchased a car with an experience like I had at Bill Vince's Bridgewater Acura. My salesman, Dominick Cirianni, was very charismatic a I have rarely purchased a car with an experience like I had at Bill Vince's Bridgewater Acura. My salesman, Dominick Cirianni, was very charismatic and nurtured me through the whole experience. His patience along with a great personality, left me with a good feeling about my purchase. I received an unbelievable deal on my 2015 Acura TLX and I couldn't be HAPPIER with the way I was treated. Go See Dominick with any future purchase, he will guide you in the right direction. More
by Francesca
Employees Worked With
Dominick O. Cirianni, Dominick O. Cirianni
April 20, 2015
Great experience overall! Great Job Overall! The service was great and the car was delivered on time as scheduled. Dominick was great, even though it it was only his second we Great Job Overall! The service was great and the car was delivered on time as scheduled. Dominick was great, even though it it was only his second week. More
by Andrew77
Employees Worked With
Dominick O. Cirianni, Dominick O. Cirianni
April 12, 2015
The way car buying should be ...was referred to Bridgewater Acura by a trusted friend and couldn't have been happier...very easy going and never any pressure to make a purchase... ...was referred to Bridgewater Acura by a trusted friend and couldn't have been happier...very easy going and never any pressure to make a purchase....way to go Adam R. and Mike D....thanks for everything. Jeff B More
by Jeff1229
Employees Worked With
Michael DiBennedetto, Adam Rottenberg
April 09, 2015
FANTASTIC My husband and I went to Bridgewater Acura to look at the TLX 2015, not with any intention of buying, however with the exceptional attention to our ne My husband and I went to Bridgewater Acura to look at the TLX 2015, not with any intention of buying, however with the exceptional attention to our needs and the financial guidelines that we provided they were able to accommodate us. We worked with Dom and John, they were amazing with all the issues that we received with trying to turn in our lease from GMC, they still made the experience worth ever minutes we spent there. More
by cgaitan
Employees Worked With
Dominic Cirianni, Dominick O. Cirianni
April 02, 2015
Bought a used honda accord for me son. You are the best dealer i've used, Everybody was very helpful and fast with your sales service. Most dealer i have been to, you have to bring a tent t You are the best dealer i've used, Everybody was very helpful and fast with your sales service. Most dealer i have been to, you have to bring a tent to take a nap because your there so long. Ihave even walked out of dealer showroom after being ther for hours.and I was buying two new cars at the time. They lost that sale. Thank you again. Bob Nagy More
by bodyshop owner
Employees Worked With
Paul Batista
April 02, 2015
quality customer service easy leasing experience, would recommend Gene to friends. very happy with my new Acura TLX. Bridgewater Acura was very helpful with setting me up with easy leasing experience, would recommend Gene to friends. very happy with my new Acura TLX. Bridgewater Acura was very helpful with setting me up with my new car. More
by AnthonyF
Employees Worked With
Gene Plyam
