Bill Volz's Westchester Chrysler Dodge Jeep

Excellent and Professional I was upside down on my current 2012 durango mileage and the dealership I had leased it from originally was not being much help. A friend recommended I was upside down on my current 2012 durango mileage and the dealership I had leased it from originally was not being much help. A friend recommended Bill Volz, I spoke with Chris Marschauser and he worked to get me out of my lease and into a new 2015 Durango while my monthly payment only went up slightly, I would highly recommend Chris and Bill Volz to anyone looking for a Dodge/Jeep/Chrysler. Jeff Logel More

Honest and efficient Leased a 2015 Jeep Grand Cherokee Limited. Straight talk, no tricks or gimmicks, what they said, they did. In the end, just what we agreed to. Not my Leased a 2015 Jeep Grand Cherokee Limited. Straight talk, no tricks or gimmicks, what they said, they did. In the end, just what we agreed to. Not my first car from this dealership. They have taken good care of me. They make clear their concern for their conduct an reputation. More

Extremely pleasant to deal with I went on Saturday to purchase a vehicle, not sure what exactly I wanted but needed a car. Tiarra DiRenno was our Sales Consultant. She was extremel I went on Saturday to purchase a vehicle, not sure what exactly I wanted but needed a car. Tiarra DiRenno was our Sales Consultant. She was extremely helpful in picking out my new Dodge SUV after test driving several other vehicles. After finalizing the numbers we met with Joe Tucker. He was very friendly and amazed how he works off of two screen to get you the best financial deal. Great experience and would definitely go back there in the future. More

Repeat Volz customer! I have bought many cars in my life, but this recent purchase of a 2015 Jeep Patriot was the most pleasant! Tom Katz is a pleasant but serious and si I have bought many cars in my life, but this recent purchase of a 2015 Jeep Patriot was the most pleasant! Tom Katz is a pleasant but serious and sincere man who was eager for me to take advantage of the 0% financing on the last 2015 Patriot on the lot. I was eager for that too! Everything went smoothly and two days later, after signing the financials with Joe Tucker, who had sold me my previous car, I drove off in my longtime dream car! Very happy! More

tiarra direnno I like the people at the dealership,very friendly and knowledgable,but my sales rep Tiarra Direnno wasthe best car sales rep i ever dealt with .She w I like the people at the dealership,very friendly and knowledgable,but my sales rep Tiarra Direnno wasthe best car sales rep i ever dealt with .She was smart,very knowledgable of every little detail of the vehicle.She was always happy and did try to push me in a polite way to add more options ,but a perfect mix of doing her job and not pushing too much More

2016 Ram 1500 lease We came to Bill Volz's Dodge because of the terrible follow up from the dealership we currently purchased a 2012 Ram 1500 lease with. With too many tr We came to Bill Volz's Dodge because of the terrible follow up from the dealership we currently purchased a 2012 Ram 1500 lease with. With too many trips to the dealer, no straight answers and no solid information in writing we decided to leave and try out Bill Volz's Dodge for a solution. With very low expectations at first because of the current treatment we received from the other dealer we were soon finding ourselves presented with quick solid answers, multiple choices for our specific needs and finally the best option which turned out to be a new 2016 Ram 1500 lease deal that suited all our needs including budget within 3 days of the initial call. Call it luck or chance but all we know is that we went from confusion and disappointment to pure joy and satisfaction with the entire process Bill Volz's Dodge presented us with. The entire team helped to make this a very smooth lease transition and in the end exceeded our expectations. We would highly recommend buying or leasing a vehicle from Bill Volz's Dodge. More

Lousy, Always an excuse Purchased a used Ram 1500 with low miles, got a great price!.....then it all went south. The day arrived for me to pick up the truck, it was filthy, Purchased a used Ram 1500 with low miles, got a great price!.....then it all went south. The day arrived for me to pick up the truck, it was filthy, inside and out, also the radio antenna was missing. I was told I could come back "tomorrow" to have the vehicle cleaned....really???!!! The time arrived for a spark plug change..., so I made an appointment and dropped off the vehicle in the AM and picked it up later in the day (OK price BTW). Upon inspection under the hood, I noticed a red piece of plastic on top of the battery, after looking for the source of the plastic I determined that it was a "tab" from one of the coil packs that sits on top of the spark plugs. When I showed the service advisor he said, "they break all the time" and "you don't really need it". He said I could have it replaced but that I would have a splice in the factory wiring.. Lastly, after my last oil change, the oil pan bolt was only put on "finger tight"....oil all over my driveway, dealer said "sorry", fixed it myself....stay the EFF away from this place!!!! Sad part is that I still have 2 free oil changes left....Gonna try Arroway for the air bag recall. More

Outstanding in every detail. My daughter and son-in-law recently were deciding between car dealers to buy a 2015 Grand Cherokee. The single reason they went with Volz was the rel My daughter and son-in-law recently were deciding between car dealers to buy a 2015 Grand Cherokee. The single reason they went with Volz was the relationship and confidence they experienced working with Tiarra DiRenno in Sales. Being the "Dad" I am always skeptical when I hear these stories but I also wanted a 2015 Jeep so I contacted Tiarra by phone while I was on traveling on vacation. After owning more than 10+ new cars in my time and dealing with so many dealerships including Mercedes and BMW, I was amazed how this young woman had the seasoned professional attitude and sales knowledge of someone 10 times longer in the business. On top of that she was so pleasant and unfrazzled with the crazy paperwork my circumstances required as I live in both CT and NY but Tiara handled it all with with charm and calmness. If you are looking to buy a Jeep at a great competitive price then go to Tiarra. If she moves to another dealership then go with her !! More

Car purchase I recently purchased a used car from Bill Volz. I was extremely pleased with the service, friendliness and knowledge especially salesman Tom Katz and I recently purchased a used car from Bill Volz. I was extremely pleased with the service, friendliness and knowledge especially salesman Tom Katz and manager Joe Tucker. More

My 2016 Wrangler Purchase I have been dying to get a Wrangler...Bill Volz made my dream happen! I got the car of my dreams and was in my budget too. Joe Tucker the finance guy I have been dying to get a Wrangler...Bill Volz made my dream happen! I got the car of my dreams and was in my budget too. Joe Tucker the finance guy was great! He worked very hard in getting me approved and got me to leave in my new truck. My sales person, Chris Marschhauser was a pleasure to work with as well. I want to thank everyone at the dealership for making me the happiest girl in the world! I would recommend this dealership to everyone. More