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Bill Walsh Ford Lincoln Kia

Ottawa, IL

Overview
Employees
Reviews
4.8
67 Reviews
Bill Walsh Auto group: We are your dealer of choice for new and used cars, service and more. We are committed to providing you with a “No Hassle” car buying and exceptional service experience!
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2900 Columbus St

Ottawa, IL

61350

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Showing 67 reviews

March 01, 2024

Mark sold us on a car yesterday. We went in to look at a different car but he sold us on a different one instead. He sold us on the Car that we bought by telling us how much better t More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Imhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Bill Walsh Ford Lincoln Kia responded

I'm delighted to hear that Mark was able to assist you in finding the perfect car! It sounds like he truly went above and beyond to ensure that you were satisfied with your purchase. Mark's commitment to providing exceptional service and his genuine knowledge about the vehicles clearly made a significant impression on you.

Helpful
March 01, 2024

super helpful very awesome and kind makes the process as easy as possible would come back again 10/10 More

by crd99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Bill Walsh Ford Lincoln Kia responded

We're delighted to hear that you had such a positive experience with us! Providing excellent service and making the process as easy as possible for our customers is always our top priority.

Helpful
February 29, 2024

Have purchashed many cars, +15 , from over the years. Any issues,problems, all have been taken care of More

by 70gsimpkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Imhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Abernathy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Cavanaugh
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Feb 29, 2024 -

Bill Walsh Ford Lincoln Kia responded

It's fantastic to hear about your extensive experience with purchasing cars over the years, and we're honored to have been a part of that journey for you. Ensuring that our customers have a seamless and satisfying experience is paramount to us, so we're delighted to know that any issues or problems you've encountered were promptly addressed and resolved to your satisfaction. We truly value your loyalty and trust in our dealership, and we look forward to continuing to serve you for many more years to come.

Helpful
February 29, 2024

Mark was great. Took his time with us also to make sure we understood everything. More

by Darjean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Imhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2024 -

Bill Walsh Ford Lincoln Kia responded

Thank you so much for your feedback! We're thrilled to hear that Mark provided you with a great experience and took the time to ensure you understood everything thoroughly.

Helpful
February 29, 2024

Great dealership very knowledgeable employees mark is very informative when selling and will answer every question you have. He will make buying a car pain free More

by Jwheeler987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Imhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Bill Walsh Ford Lincoln Kia responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience at our dealership and found our employees to be knowledgeable, especially Mark. Providing informative and attentive service to our customers is our priority, and we're delighted that Mark was able to make your car buying experience pain-free.

Helpful
February 29, 2024

Mark was extremely patient and thorough throughout the entire car buying process. I wish more car sales people provided an experience as good as ours. More

by Geoff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Abernathy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Imhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Bill Walsh Ford Lincoln Kia responded

It's fantastic to hear that Mark provided such an exceptional car buying experience for you! Patience and thoroughness are invaluable qualities, especially in such a significant decision-making process.

Helpful
February 28, 2024

Bought many vehicles from Mark. Went in for a new truck and ending getting the truck plus a dodge hellcat. Also a kia for my daughter. Very helpful and answered all our questions. S More

by krisgrey66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Imhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Bill Walsh Ford Lincoln Kia responded

Thank you for sharing your recent experience with us! We're delighted to hear that Mark once again provided you with exceptional service and helped you find not just one, but multiple vehicles that meet your needs. We're glad to hear that Mark keeps you informed about upcoming events and stays in contact with you. Providing ongoing support and keeping our customers informed is a priority for us.

Helpful
February 28, 2024

Hi Time Henson is my car dealer at Bill Walsh in Ottwaw IL. He is very knowledgeable and was very helpful in the car buying experience. More

by Chicksinger83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Bentz Jr. Gave me a fair offer for my vehicle I was trading. Terry is also very knowledgeable in the car business industry.
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Feb 29, 2024 -

Bill Walsh Ford Lincoln Kia responded

Thank you for reaching out and sharing your positive experience with Tim Henson at Bill Walsh. It's great to hear that he provided you with excellent service and made your car buying experience smooth and enjoyable. Customer satisfaction is always a top priority.

Helpful
February 28, 2024

It was great working with Tim and the dealership. They made car buying easy and less stressful. I would recommend when you are ready to buy a car, give them a call! More

by victic0424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Bill Walsh Ford Lincoln Kia responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience working with Tim and our dealership. Making the car buying process easy and stress-free is always our goal, and it's fantastic to know that we were able to achieve that for you.

Helpful
February 28, 2024

Mark Imhof was a BIG Reason why we purchased our New Kia Sportage, Looking Forward to Buying Vehicles with Mark in the future More

by artdougherty683
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Imhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Bill Walsh Ford Lincoln Kia responded

It's wonderful to hear that Mark played such a significant role in your decision to purchase a new Kia Sportage! It's great to know that you had such a positive experience with him and that you're already looking forward to buying vehicles with him in the future.

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