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Bill Walsh Honda
Ottawa, IL
75 Reviews
Discover excellence at Bill Walsh Honda, recipient of the Dealer Apex Customer Satisfaction Award in LaSalle County for a decade. Explore our premium selection of new and used cars, backed by unparalleled service. Stay updated with exclusive offers. Your satisfaction is our mission.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 75 reviews
March 28, 2024
Great experience with this dealership. They were not pushy or overbearing. I was all ready for hard negotiations, but that wasn’t necessary. They gave me a great price and didn’t try to pu They were not pushy or overbearing. I was all ready for hard negotiations, but that wasn’t necessary. They gave me a great price and didn’t try to pull any tricks or make me pay for a bunch of dealer add-ons. Chris Stewart, my salesperson, was wonderful to work with. I was very comfortable every step of the way. This is my first time buying a Honda. This dealership, and especially Chris, wants to make sure their customers are satisfied and willing to remain loyal customers. I would definitely return here for my next car. More
by Jswinn
Helpful March 20, 2024
Chris worked closely with my daughter and I to help find the perfect car at the perfect price! So thankful for Chris’ communication and hard work! the perfect car at the perfect price! So thankful for Chris’ communication and hard work! More
by Pamelalschneider
Employees Worked With
March 19, 2024
Chris has always been one to listen to our wants and needs in a vehicle and worked diligently to match us with the perfect fit. Whether it be a change in the “family” vehicle or adding an additional one needs in a vehicle and worked diligently to match us with the perfect fit. Whether it be a change in the “family” vehicle or adding an additional one as the children began to drive their own vehicles, Chris has always made sure we were completely satisfied with our experience. More
by maschneids19
Employees Worked With
March 19, 2024
Very friendly atmosphere. Chris worked with me to ensure I got the best car, in my price range, for me. Chris was professional, kind and very attentive to my needs and wants i Chris worked with me to ensure I got the best car, in my price range, for me. Chris was professional, kind and very attentive to my needs and wants in a car. More
by lauren chasteen
Employees Worked With
January 17, 2024
Chris did a fantastic job. He is very knowledgeable and great to work with. Looking for a car see him. He is very knowledgeable and great to work with. Looking for a car see him. More
by Mryroling
Employees Worked With
December 16, 2023
Brought in Honda Ridgeline for recall. Max told us vehicle passed punch test and is ordering the part to install to support the gas tank. Parts came in and we worked with Aaron who told Max told us vehicle passed punch test and is ordering the part to install to support the gas tank. Parts came in and we worked with Aaron who told us the vehicle was not even tested last time. That our truck won’t hold the recall due to corrosion but not in the exact spot for recall. He wrote it was unsafe to drive, and refused a loaner because my service dog was with us, which I believe is against the law in Illinois. Before they told us it was unsafe to drive they went ahead and changed the oil for $75.00 on a vehicle they just deemed unsafe. Gave us our keys and let us leave. More
by Ridgelinecorrosion
Employees Worked With
Aron and Max in service department
January 26, 2023
Stay away from the service department. Very dishonest and try and take advantage of you. Was told to bring it it as it would be covered under warranty then they tried to charge $500 for a Very dishonest and try and take advantage of you. Was told to bring it it as it would be covered under warranty then they tried to charge $500 for a repair that I paid my regular mechanic $38 for. More
by chicagoseller99
Employees Worked With
Service Department
April 28, 2021
We did not purchase a Honda from this Honda dealer but we did buy a used Mazda. Our salesman Chris was very attentive and fun to work with throughout the entire process. We drove an hour to look at a specifi did buy a used Mazda. Our salesman Chris was very attentive and fun to work with throughout the entire process. We drove an hour to look at a specific vehicle they had in their inventory and they expressed their appreciation of our time and effort and ensured our time was not wasted. We did not finance the car but even working with the finance office was quick and painless with no high pressure sales techniques. You don't hear this too often but working with Chris at Bill Walsh Honda was actually an enjoyable car buying experience! More
by rlovings
Employees Worked With
Chris
September 20, 2020
I really love this dealer. They are friendly and professional. They get the work done at fair prices with no surprises. Best of all I feel I can trust them. professional. They get the work done at fair prices with no surprises. Best of all I feel I can trust them. More
by S.baker
Employees Worked With
Bridget and Aaron
