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Bill Walsh Toyota

Ottawa, IL

Overview
Employees
Reviews
4.8
102 Reviews
Discover premier service at Bill Walsh Toyota, proud recipient of the Apex Top Volume Dealer Award. Explore our extensive selection of new and used cars. Exclusive deals await. We are dedicated to your satisfaction.
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4000 N. Columbus Street

Ottawa, IL

61350

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Showing 102 reviews

March 03, 2024

They were such great help! I love my new jeep renegade! It took me 20 minutes to get in and out of the dealership. More

by Bailey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Elitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Bohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stu Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda , Erica Holocker, Connie Myre
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Mar 11, 2024 -

Bill Walsh Toyota responded

That's fantastic to hear! We're thrilled that you had such a positive experience with us and that you're loving your new Jeep Renegade. We strive to make the car buying process as efficient and seamless as possible, and we're glad that you were able to get in and out of the dealership quickly.

Helpful
March 02, 2024

The best dealership I ever have dealt with. Truthful no games! Treated like a family member!! More

by chunga57.80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Bohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
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Mar 11, 2024 -

Bill Walsh Toyota responded

Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with us and that you felt like part of the family. Providing truthful and transparent service is a cornerstone of our values, and we're delighted that you appreciated our approach.

Helpful
March 01, 2024

Stu is the best! You won’t find a dealer who is more trustworthy and knowledgeable. More

by dnkm43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stu Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2024 -

Bill Walsh Toyota responded

I'm glad to hear you've had such a positive experience with Stu! Finding a trustworthy and knowledgeable dealer is incredibly important, so it's fantastic to know that Stu fits the bill. Having someone you can rely on in the world of dealerships can make all the difference. Thanks for sharing your recommendation!

Helpful
March 01, 2024

Stu showed me exactly what I was looking for. One test drive out the door. It was a great experience. Thanks for your help Stu! More

by Anna.johnson518
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stu Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
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Mar 01, 2024 -

Bill Walsh Toyota responded

That's fantastic to hear! It sounds like Stu provided exceptional service and made your car buying experience seamless and enjoyable. I'm glad you had a great experience, and I'm sure Stu will appreciate your gratitude for his assistance.

Helpful
March 01, 2024

Stu is patient, honest, and understanding! He makes the entire process so easy! We cannot recommend him enough! More

by Jessica G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stu Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2024 -

Bill Walsh Toyota responded

It's fantastic to hear such glowing praise for Stu! It's clear that his patience, honesty, and understanding nature are making a significant impact on those he interacts with. Making any process easier is invaluable, and it's evident that Stu excels in this regard. Thank you for sharing your positive experience!

Helpful
February 29, 2024

Great place great people great customer service you feel like family they treat everybody with respect More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Elitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Bohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stu Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Bill Walsh Toyota responded

Feeling like family and being treated with respect are invaluable aspects of customer service, and it sounds like they've truly excelled in both areas. Thank you for sharing your positive feedback, and here's to many more great experiences with them in the future!

Helpful
February 29, 2024

The dealership was very welcoming. Never did it feel like there was an obligation to service you, but more of a friendly connection with as little or as much conversation as you like. More

by Taylorehli94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Bohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie and Sue from service
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Feb 29, 2024 -

Bill Walsh Toyota responded

It's wonderful to hear that you had such a positive experience at the dealership! Creating a welcoming atmosphere where customers feel comfortable and valued is so important, and it sounds like they truly excelled in that regard.

Helpful
February 29, 2024

Best in the business very helpful , takes his time with you finding what you want! More

by ckeylard47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stu Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Bill Walsh Toyota responded

It's fantastic to hear that you had such a positive experience with Stu. Taking the time to understand your needs and preferences, and then diligently working to find exactly what you want, speaks volumes about their commitment to customer satisfaction.

Helpful 1
February 29, 2024

They are professional and help you with what you are looking for and help with any questions you may have and kind More

by aprilb060974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Bohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Bill Walsh Toyota responded

They are professional and help you with what you are looking for and help with any questions you may have and kind. Your feedback highlights their commitment to delivering a positive experience.

Helpful
February 29, 2024

Stu is professional and reliable! ! He continues to be available for car questions anytime we need him! I have purchased several cars from him and won’t purchase from any other dealer! More

by John N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stu Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2024 -

Bill Walsh Toyota responded

Thank you so much for your glowing recommendation of Stu! It's always heartening to hear about exceptional service and dedication. Stu's professionalism and reliability are certainly noteworthy qualities that set him apart in the automotive industry. It's fantastic to know that he goes above and beyond to ensure that his customers have the support they need, even beyond the point of purchase.

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