Bill Walsh Toyota
Ottawa, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 PM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 105 reviews
A most pleasant buying experience.The above sales team was very honest and straightforward.No hassle business transaction, delivered vehicle at agreed price wasting no time.Complete transparency was the o was very honest and straightforward.No hassle business transaction, delivered vehicle at agreed price wasting no time.Complete transparency was the order of the day,all verbal commitments were honored.I truly appreciated the customer service at Bill Walsh Toyota.Chuck,Dave and John know how to treat a customer. More
Our experience with Bill Walsh was very professional and thorough. Tai was very knowledgeable and patient. She showed us several dealerships, makes and models. The negotiation process was also objective, st thorough. Tai was very knowledgeable and patient. She showed us several dealerships, makes and models. The negotiation process was also objective, straight forward and professional. I would definitely recommend this dealership to other buyers. More
As far as I know customer service was good but I will have to wait and see what happens when we have a problem. No work was done on the car so I can't rate that. everyone was very friendly as I would exp have to wait and see what happens when we have a problem. No work was done on the car so I can't rate that. everyone was very friendly as I would expect when one is buying a car!.The overall experience was goodbut I don't think we were fully instructed about the capabilities of our car. for instance we were not told about the trial satellite radio. We still don't know for how long we have a trial. The price may have been great but we really didn't check anywhere else to see if we could get a better deal! The manual talks about many features that it may be equipped with but we were never told what we had and what we didn't have. Likewise the manual mentions an A or B in many cases and we were not told which one we have. More
Bought new car in November and came back and bought second vehicle in March. Nice facility and staff. Clean. Nice selection. Better job car washing after service is the only thing I would like to b second vehicle in March. Nice facility and staff. Clean. Nice selection. Better job car washing after service is the only thing I would like to be improved. More
From the first email to the day we signed the papers for our new Toyota Prius, we have been delighted with our experience at Bill Walsh Toyota. The internet price was nearly 4K lower than our local dealers, our new Toyota Prius, we have been delighted with our experience at Bill Walsh Toyota. The internet price was nearly 4K lower than our local dealers, so we drove 75 miles to do business with Bill Walsh Toyota. Our salesman was respectful and very helpful. NO high pressure here. Thank you, Chuck and all at Bill Walsh Toyota. More
I was really impressed by this dealership. Chuck is the nicest guy (really) I ever bought a car from. Their prices are great and I got more for my trade-in than I expected. I would recommend them highly. nicest guy (really) I ever bought a car from. Their prices are great and I got more for my trade-in than I expected. I would recommend them highly. More
Aways feel that the price could have been a little better. Friendliness of the salesperson was very good and she seemed very genuine. The car we were looking for was right on the lot, no having to ord better. Friendliness of the salesperson was very good and she seemed very genuine. The car we were looking for was right on the lot, no having to order it from some other dealership. Always a plus. More
This is the first new car i bought for myself but we bought a 2010 Scion XD over the summer for my spouse from chuck and i had the best experience with him, i never felt pressured and he explained the m bought a 2010 Scion XD over the summer for my spouse from chuck and i had the best experience with him, i never felt pressured and he explained the most important thing to me which was the safety of the vehicle we were buying, i came into bill walsh looking for a used care and found a nice 2011 Toyota corolla which i thought was a great price for a used car i immediately asked the gentlemen that came out to have chuck come help us, chuck was very pleasant and informed us that the car was actually new i feel both times that we got a wonderful deal and for me buying a car is a wonderful experience thank you bill walsh for the great service More
This was one of the most gradifying experience I have ever had in buying a car. TrueCar price protection certificate made purchase easy. Overall experience was great, ever had in buying a car. TrueCar price protection certificate made purchase easy. Overall experience was great, More
There wasn't any hardsell. They answered all our questions. They were patient at giving us all the time we needed. We stopped by the dealership when it was very near closing time, but they didn't mi questions. They were patient at giving us all the time we needed. We stopped by the dealership when it was very near closing time, but they didn't mind. Tai still let us take a test drive on the interstate and took the time to explain features. When we decided on the car we wanted, they found one in 24 hrs and didn't charge us to have it brought to their lot as some dealers do. They also gave the same price for cash and financing when other dealers wouldn't. Tai also offered to set up the bluetooth for my phone before we left which was very nice. It would have taken me a while to figure that out. We were very happy. Would recommend them without reservation. Every interaction with them has been great. More