Billion Auto - Kia of Iowa City

Routine oil change I just recently moved to Iowa City and am incredibly impressed with Billion Kia and it’s services depertment. Roudey (not sure if that’s the correct s I just recently moved to Iowa City and am incredibly impressed with Billion Kia and it’s services depertment. Roudey (not sure if that’s the correct spelling of his name) was honest, transparent and extremely polite. Everything was communicated u me while my car was in service and I felt that for the first time with my 3 year relationship with Kia that my car was in good hands More

Friendly The service department is friendly & explains things well. Usually easy to get an appointment. Rowdy is helpful & cares about your time & convenience. The service department is friendly & explains things well. Usually easy to get an appointment. Rowdy is helpful & cares about your time & convenience. Every thing that every employee does can add to or take away from the customer experience. More

Great Service Took my KIA for routine service. Quick and excellent customer service. Everyone friendly and my car was perfectly clean inside! Thanks for being ve Took my KIA for routine service. Quick and excellent customer service. Everyone friendly and my car was perfectly clean inside! Thanks for being very efficient! More

Took my car in at a moments notice. Certain lights came on the control panel. Matt the mechanic checked things out and did a lot more to update my maintenance routine. Rowdi was very hel Certain lights came on the control panel. Matt the mechanic checked things out and did a lot more to update my maintenance routine. Rowdi was very helpful walking me through everything before and after. A really good experience. But-then as I was driving home those darn lights came on again. Called Rowdi. He is getting me in first thing tomorrow. Stay tuned. More

Well Done! Billion Kia did an excellent job! They met all our needs and wants, plus provided excellent customer service along with a great price! Well Done! Billion Kia did an excellent job! They met all our needs and wants, plus provided excellent customer service along with a great price! Well Done! More

Easy service visit I dropped off my Kia in the morning for the 7,500 mile service. The sevice technician told me of an open recall, and we agreed that they'd take care I dropped off my Kia in the morning for the 7,500 mile service. The sevice technician told me of an open recall, and we agreed that they'd take care of that during the same visit. I only had to wait a couple of minutes for my shuttle ride with a friendly driver, and in the afternoon the same driver picked me up at exactly the agreed time and place. When I got back to the dealership, my car was ready with all the services and recall work performed, and my share of the costs (for oil change) was very reasonable. More