Billy Craft Chrysler Dodge Jeep Ram

Great Service We took our Patriot Jeep to Billy Craft when our regular mechanic referred us to them. Phillip in Service did a great job and went above & beyond to h We took our Patriot Jeep to Billy Craft when our regular mechanic referred us to them. Phillip in Service did a great job and went above & beyond to help us. He got the job done very quickly & we were extremely pleased with the Service Dept. Hope we don’t have to be back anytime soon but if we do I know we’ll be in good hands. More

Great Service Department Only problem I have is that the tool to take the tires off and rotate them is missing. This service center has rotated my tires every time and twice Only problem I have is that the tool to take the tires off and rotate them is missing. This service center has rotated my tires every time and twice now the tool hasn't been found. I don't know if the technician is mistakenly putting it in their tool box or what but I know I've not taken it out of the jeep and have had to replace it twice. More

Prompt, courteous and excellent service by Zach Boyd My experience with the Craft Jeep repair service for a radio replacement was smooth and prompt. The service agents were all courteous and helpf My experience with the Craft Jeep repair service for a radio replacement was smooth and prompt. The service agents were all courteous and helpful. Thank you. More

Customer review Getting the part, scheduling for the repair, and the customer service is the most efficient I've seen in awhile. I would recommend anyone to bring the Getting the part, scheduling for the repair, and the customer service is the most efficient I've seen in awhile. I would recommend anyone to bring their car to this dealership to be fixed. More

Inspection oil change and tire rotation Excellent and timely service. Staff was helpful and polite. Received text messages with updates which was helpful. Work completed on time. Check out q Excellent and timely service. Staff was helpful and polite. Received text messages with updates which was helpful. Work completed on time. Check out quick and easy. More

The best determination in a salesman I have experienced!!! I started looking for a vehicle on a Saturday just riding around different lots. Rode through this lot and was approached by a very nice gentleman. I started looking for a vehicle on a Saturday just riding around different lots. Rode through this lot and was approached by a very nice gentleman. He introduced himself and asked if he could help me, even though they were closed. He took my name, number and contacted me that Monday. He looked for what I was searching for, even when I thought I wouldn't get approved, and tried for 2 days until he came up with a solution that now has me driving a new vehicle. Thanks!! Otitis Brown for your determination. More

Express Service Getting in and out within an hour, the Express Service gets the routine service done - so you are in and out quickly. I will need to reschedule a vis Getting in and out within an hour, the Express Service gets the routine service done - so you are in and out quickly. I will need to reschedule a visit to determine what an engine vibration is coming from. Was told it would have to have a diagnostic technician look at it. That was a bummer, but I understand. More

Total Professionalism Had to spend an extensive amount of time at site due the the magnitude of work being done to my vehicle. The most appreciated part of my visit was the Had to spend an extensive amount of time at site due the the magnitude of work being done to my vehicle. The most appreciated part of my visit was the politeness and care shown by entire staff. Sincere thanks to you all. More

Ecellent Excellent service,honest answers, short wait period in clean wait room,and questions I had were resolved. My experience with sales and service has b Excellent service,honest answers, short wait period in clean wait room,and questions I had were resolved. My experience with sales and service has been exceptional and I plan to continue as a customer More

Very efficient Since 2014 I've been using the service department at Billy Craft Ram, initially I was not very satisfied, and actually considered just going else wher Since 2014 I've been using the service department at Billy Craft Ram, initially I was not very satisfied, and actually considered just going else where. However my 2 most recent visits to the service department have been much better. The staff takes the time to gather necessary information, the wait time is very efficient and the service is top notch. I am glad I stayed with Billy Craft Ram service department and very satisfied with the services there. Many thanks More