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Billy Howell Ford Lincoln

Cumming, GA

3.6
301 Reviews

1805 Atlanta Highway

Cumming, GA

30040

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301 Reviews of Billy Howell Ford Lincoln

June 22, 2015

Excellent The sales and service team are awesome. I was treated with the utmost respect and concern in purchasing my new 2015 Escape. The service department f More

by caseyrich11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kelly, Randy Mankovitch
Jun 22, 2015 -

Billy Howell Ford Lincoln responded

Thank you for putting your trust in Billy Howell Ford Lincoln, Casey! Our teams from both the sales and service departments had a pleasure assisting you and are grateful for the 5-star review. We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer. Before we have the pleasure of working with you again, we'd like to invite you to take a look at our Facebook and Twitter. We offer exclusive deals, specials, and updates to our loyal fans! Best Regards, Brenda Howell | bhowelllaye@howellford.com

June 19, 2015

Best Service you can get! Everytime I go the the Billy Howell Ford Lincoln dealership, it is always a pleasure to get my car serviced. My technician is always knowledgeable and More

by LincolnMKT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gorham, Dudley Bentle, Tom McKnight
Jun 22, 2015 -

Billy Howell Ford Lincoln responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Thanks again for your loyalty and business. We will be there for you for many years to come. Best Regards, Brenda Howell | bhowelllaye@howellford.com

June 19, 2015

Service dept at Billy Howell is great! Just had my Ford Escape in for it's 5,000mile check up and oil change and experienced excellent service. Everyone was friendly and the service was do More

by cwm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom in the service department
Jun 22, 2015 -

Billy Howell Ford Lincoln responded

Thanks for the outstanding review! We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Best Regards, Brenda Howell | bhowelllaye@howellford.com

June 19, 2015

Good experience Robert Jimerson was the gentleman who helped me and he was very helpful provided the car I wanted with the features I wanted at the price I wanted. An More

by Happy Jammie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dudley Bentle
Jun 22, 2015 -

Billy Howell Ford Lincoln responded

Congratulations on your new vehicle, Jammie. Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Robert was so remarkable. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best Regards, Brenda Howell | bhowelllaye@howellford.com

June 17, 2015

Great! I took my car in for a basic service and had the opportunity to look at all the new vehicles and have a fantastic and relaxing massage in one of their More

by Timk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dudley Bentle
Jun 18, 2015 -

Billy Howell Ford Lincoln responded

Tim, We are pleased to know that you had a wonderful experience at Billy Howell Ford Lincoln. Our team will be glad to know that you thoroughly enjoyed service experience and the massaging chair which made the experience more relaxing. We look very forward to seeing you again in soon! Best Regards, Brenda Howell | bhowelllaye@howellford.com

June 17, 2015

Jim Mee was and is outstanding,. Jim Mee was a great help, very patient. I tried several vehicles before buying the Lincoln MKX. Each visit Jim was always kind and helpful. Dudley More

by Honey
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Dudley Bentle, Jim Mee
Jun 18, 2015 -

Billy Howell Ford Lincoln responded

Honey, thank you so much for taking the time to write this great review! I am pleased to hear that our team has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Congratulations on your new vehicle. We appreciate you continually trusting us with your vehicle needs. Best Regards, Brenda Howell | bhowelllaye@howellford.com

June 15, 2015

Just an Oil Change.. I do not often go to a dealer, but my husband told me he didn't have time to change my oil. He said go to Billy Howell and I did. It was quick and e More

by Sportrac Girl
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
Jun 16, 2015 -

Billy Howell Ford Lincoln responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are very happy that we completed your service quickly. Thank you for choosing Billy Howell Ford Lincoln for your vehicle needs. Best Regards, Brenda Howell | bhowelllaye@howellford.com

June 09, 2015

My Dodge Deal No fuss no bother! I went, I bought a car! Got a great car at a great price! The sales team is awesome! Randy's professionalism and knowledge was exce More

by happy person
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Mankovitch
Jun 10, 2015 -

Billy Howell Ford Lincoln responded

Thank you so much for sharing your experience and congratulations on your new purchase. We believe in professional and knowledgeable customer service and I am glad that Randy made such a great impression on you. We would love to work with you again in the future. Best Regards, Brenda Howell | bhowelllaye@howellford.com

June 08, 2015

Great buying experience This is an excellent dealership! We just purchased our second vehicle from this dealership and Bruce Castleberry along with Richard Hunter. Easy proce More

by twillig12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Hunter, Bruce Castleberry, Dudley Bentle
Jun 09, 2015 -

Billy Howell Ford Lincoln responded

Thank you so much for sharing your feedback and recommendation. We greatly appreciate the opportunity to work with you. I will be sure to share your feedback with Richard and Bruce. Please feel free to visit us if you have any further automotive needs. Best Regards, Brenda Howell | bhowelllaye@howellford.com

June 08, 2015

60K mile service Overall positive experience. Performed 60K service, rotated and balanced tires, recommended I bring car in for recall. Tom was helpful. Lounge was More

by jwhummel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Longerbeam
Jun 09, 2015 -

Billy Howell Ford Lincoln responded

Thank you so much for taking the time to write this review. We feel so grateful that you chose to come to our dealership. It is wonderful to hear that Tom was helpful during your visit. If you have any questions about your vehicle, please do not hesitate to reach out to us. Best Regards, Brenda Howell | bhowelllaye@howellford.com

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