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Billy Howell Ford Lincoln
Cumming, GA
304 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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304 Reviews of Billy Howell Ford Lincoln
February 12, 2017
Second chance well worth it I couldn't be happier, not only did bill howell himself help me and come through with every promise made, his team went above and beyond for me. I did I couldn't be happier, not only did bill howell himself help me and come through with every promise made, his team went above and beyond for me. I didn't love my recent vehicle that I just got a week ago. I spoke to bill howell and he said bring it in we will make sure you love this one. He even offered I take it home for a couple days to make sure I loved it. Seriously said and I quote "I do not want to sell you something you don't love!" I was treated like a guest in his home. Exceptional service wonderful sales Lady great managers and finance, I told them this won't work but this will, so they went out of their way to get me what I wanted in exactly what I could afford. On top of being rather busy with lots of customers. Well played, hit a home run here! More
by rpittman27
Employees Worked With
Bill Howell, 2 other managers and finance guy!, Gary LaDue, Brenda McClain
February 03, 2017
Brenda McClain is the Best This is our 3rd new car purchase from Bill Howell, and our 2nd from Brenda McClain. Brenda worked tirelessly to ensure that we were happy with the pu This is our 3rd new car purchase from Bill Howell, and our 2nd from Brenda McClain. Brenda worked tirelessly to ensure that we were happy with the purchase price on our new Edge, as well as the trade in that we had. She was successful. We left the dealer very happy with our new Ford Edge. Thank you Brenda. We will continue to recommend Billy Howell Ford, and Brenda McClain. More
by Dale
Employees Worked With
Gary LaDue, Brenda McClain
February 03, 2017
Great family dealership - WONDERFUL purchase experience! EVERY element of the sales and delivery process was top notch! I got a quick response to an online inquiry, then continuous support and attention thro EVERY element of the sales and delivery process was top notch! I got a quick response to an online inquiry, then continuous support and attention through the sales and vehicle delivery process. In particular, my sales contact (Richard H.) was professional, thorough and diligent - he personally attended to every element of the transaction. The management team (Brenda and Billy) checked with me regularly to make sure that everything was more than satisfactory; and the financing and service teams were awesome as well. I would heartily recommend the team at Billy Howell for ANY of your car needs! More
by alanb59
Employees Worked With
Richard Hunter, Dudley Bentle
January 31, 2017
Dennis and Dudley made the car buying experience stress free Very impressed with the car buying experience at Billy Howell. No pressure. Dennis and Dudley were very professional in their manner and were very h Very impressed with the car buying experience at Billy Howell. No pressure. Dennis and Dudley were very professional in their manner and were very helpful. Love my new Ford edge!!! More
by Jim
Employees Worked With
Dennis Aronson, Dudley Bentle, Dudley Bentle
January 23, 2017
Excellent service Jim Mee kept me informed about the Raptor for 3 months and did a great job explaining things to me about the computer system. When I needed service M Jim Mee kept me informed about the Raptor for 3 months and did a great job explaining things to me about the computer system. When I needed service Mike and Jeff took care of me. Great Dealership. Billy Howell called me to make sure everything went well. Steve Salmieri More
by steve salmieri
Employees Worked With
patrick, Jim Mee
January 18, 2017
Awesome Awesome Awesome Experience - Doug Bollinger ROCKED! I have been waiting patiently for the new 2017 Ford Raptor for the last 2 years. I have searched dealers in FL, GA, NC, SC, and TN inquiring about pur I have been waiting patiently for the new 2017 Ford Raptor for the last 2 years. I have searched dealers in FL, GA, NC, SC, and TN inquiring about purchasing the New Raptor. Most Reps would start the conversation with "Well you know you it will be 20K over MSRP - No Negotiation and there is a waiting list." About 3 weeks ago I brought one of my FORDS in for Service and had just about given up on the Raptor until I ran into Doug Bollinger, his first response was lets go directly to the owner to see what we can work out. We were able to quickly work out a fare deal and I had my new Raptor in about 2 Weeks. Doug made the entire process simple and easy and continued to send me updates on its arrival. When the Raptor arrived Doug then spent a great deal of time with me to ensure I understood as much about the Raptor as possible! His knowledge of FORD was incredible! A Great Experience on all fronts! More
by JohnRez
Employees Worked With
Doug Bollinger
January 13, 2017
Randy Mankovitch One prior experience in service at Billy Howell convinced me mom and pop service is still alive and well. Randy took his time explaining the new Musta One prior experience in service at Billy Howell convinced me mom and pop service is still alive and well. Randy took his time explaining the new Mustang GT to me. The only high pressure was my adrenaline rush upon delivery. I would highly recommend Billy Howell Ford and especially Randy Mankovitch. Sincerely, Bob Bishop 34 year veteran of car wars More
by Mustang lover
Employees Worked With
Billy Howell, Randy Mankovitch, Dudley Bentle
January 12, 2017
New F150 We love our new truck & Brenda made this process so easy! She is the best!! Brenda is so friendly, helpful and really makes a usually tedious process We love our new truck & Brenda made this process so easy! She is the best!! Brenda is so friendly, helpful and really makes a usually tedious process pleasant! More
by Megan Edel
Employees Worked With
Brenda McClain
January 11, 2017
Brenda mcclain Brenda McClain was amazing to work with she took the time to actually find the best deal possible for me and explained everything fully. I'd recommend Brenda McClain was amazing to work with she took the time to actually find the best deal possible for me and explained everything fully. I'd recommend her to anybody. Ford not just billy howell ought to be very proud and lucky to have her. More
by Ga lineman
Employees Worked With
Brenda McClain
December 20, 2016
Commercial Transit Cutaway Bruce was just as easy to deal with as any car man I have ever dealt with. The van I was considering didn't have any photos on the site yet, but Bruce Bruce was just as easy to deal with as any car man I have ever dealt with. The van I was considering didn't have any photos on the site yet, but Bruce took some on his own and texted them to me. He made sure to answer all questions or find out the couple that he didn't have answers to. The buying/pricing process was easy and I got a couple of aftermarket upgrades. Bruce was out of town while the upgrades were taking place, yet he still kept me in the loop regarding the status of the van, doing his best to push its completion of upgrades. I have no complaints whatsoever. More
by JWB
Employees Worked With
Bruce Castleberry
