Billy Howell Ford Lincoln

Brenda is Great My family and I have been buying from Billy Howell Ford and specifically with Brenda McClain for over 20 years. We have purchased over 10 new and use My family and I have been buying from Billy Howell Ford and specifically with Brenda McClain for over 20 years. We have purchased over 10 new and used cars through her. We keep coming back because of the fair prices, respect and courtesy we've always received at Billy Howell. And we'll continue to do so. More

"Terrific experience all around" I am a 67 yr. old woman and have only bought one other car in my life and so I was very skeptical and apprehensive. Gary and Joe were unbelievable, t I am a 67 yr. old woman and have only bought one other car in my life and so I was very skeptical and apprehensive. Gary and Joe were unbelievable, they made me feel so comfortable and helped me to understand everything so that I knew I was doing the right thing the whole way. I was treated with respect and kindness and never felt foolish for not knowing things. It was too easy and I would do it again tomorrow. Now my daughter is interested in buying for her family because of how I was treated. Thank you Gary and Joe....... More

Wonderful Experience Brenda McClain at Billy Howell Ford was AMAZING to work with! She was kind and down to earth-- not pushy at all. I wasn't stressed out at all, and I e Brenda McClain at Billy Howell Ford was AMAZING to work with! She was kind and down to earth-- not pushy at all. I wasn't stressed out at all, and I enjoyed my experience. More

Amazing. Best dealership I've been to hands down. No pressure. They made everything so easy. Would highly recommend them to anyone looking to buy a Ford. Best dealership I've been to hands down. No pressure. They made everything so easy. Would highly recommend them to anyone looking to buy a Ford. More

Established family-owned dealership Very friendly. Worked a great deal over the phone including financing. Ford Edge and paperwork ready to go when I got there. Great customer experienc Very friendly. Worked a great deal over the phone including financing. Ford Edge and paperwork ready to go when I got there. Great customer experience! More

Very good new car buying experience I was treated with respect from the moment I walked in the door. Doug was a pleasure to work with. I really enjoy my new F-150. I was treated with respect from the moment I walked in the door. Doug was a pleasure to work with. I really enjoy my new F-150. More

The way car buying should be! It has been quite a while since I purchased a new car and was on the fence which SUV type I really wanted. My reasoning for a Sunday afternoon visit t It has been quite a while since I purchased a new car and was on the fence which SUV type I really wanted. My reasoning for a Sunday afternoon visit to Billy Howell was to look at Explorers and hoped to avoid what I expected and dreaded, a pushy salesperson. The total opposite happened....from the beginning, Salesman Joe Sullivan could not have made car shopping a better experience, taking all the time I needed to ensure I might find the right one for me. There was no pressure for a quick decision, I left to think about it overnight, returned the next day and made a purchase . Joe has followed up just to make sure I am enjoying my new car. More

Great second experience! My husband and I bought our second vehicle with Billy Howell and had another great experience. Richard Hunter helped us with our purchase and we absol My husband and I bought our second vehicle with Billy Howell and had another great experience. Richard Hunter helped us with our purchase and we absolutely loved him! Tom McKnight also helped us out for the second time and he is still just such an amazing guy! We will continue to go to Billy Howell for any other vehicle because of how good everyone there treats us. More

Billy Howell Service Center Evaluation All of my concerns were addressed in a professional and friendly manner. The service person I dealt with was absolutely wonderful (Jeff). I would reco All of my concerns were addressed in a professional and friendly manner. The service person I dealt with was absolutely wonderful (Jeff). I would recommend him and this service center anytime. Since this was my first visit to this service center, I was nervous but now I am, and will be in the future, a confident client. Jeff was wonderful in keeping me informed and was able to answer all my questions and concerns. The cost was high but I do feel as though I got professional service. I did have multiple services and repairs done on my vehicle, which is why I ended up spending almost $2000, but my car is back in shape and running good again. More

Great Experience I have never purchased or financed a vehicle through a dealership before and they made it so easy and answered all of my questions. Randy has continu I have never purchased or financed a vehicle through a dealership before and they made it so easy and answered all of my questions. Randy has continued to follow up with me to inquire whether I liked the vehicle and if I had any questions. Even after your purchase, Randy is still my contact for service on my vehicle and always will be. He truly strives for his customers to be happy. I am extremely impressed with their team there and CUSTOMER SERVICE IS TOP NOTCH. Ask for Randy for Sure; You will not regret it. More