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Billy Howell Ford Lincoln
Cumming, GA
301 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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301 Reviews of Billy Howell Ford Lincoln
August 20, 2016
Simply the BEST experience I have purchased many vehicles over the years in my life. But all the people at Billy Howell Ford Lincoln go out of their way to make you feel welcom I have purchased many vehicles over the years in my life. But all the people at Billy Howell Ford Lincoln go out of their way to make you feel welcome and part of their family. They take their time to explain every little detail, they're not pushy, no fake sales tactics, I have at least four people offer me waters every five minutes . All the managers there were very helpful in this process also. I will do everything in my power to tell All my friends ,neighbors and coworkers where they should purchase their vehicles if they want the best experience. Simply the best More
by Queen1411
Employees Worked With
Bruce Castleberry, Gary LaDue
Helpful August 10, 2016
Coming back for the 4th time! Bruce made it easy to pick our newest Billy Howell Ford vehicle! The buying process was smooth and we can't wait to pick up our new truck. We have enj Bruce made it easy to pick our newest Billy Howell Ford vehicle! The buying process was smooth and we can't wait to pick up our new truck. We have enjoyed our vehicles, the service department and even the collision department when someone else tapped the bumper. Always easy, always friendly and a great place to find your new car or truck. More
by mjltruckguy
Employees Worked With
Bruce Castleberry
August 06, 2016
Best dealership experience ever! I really appreciated that Randy, my salesman, listened to what I was looking for and showed me vehicles matching exactly what I wanted. At no time dur I really appreciated that Randy, my salesman, listened to what I was looking for and showed me vehicles matching exactly what I wanted. At no time during my visit did I feel pressured into anything, and very much enjoyed my experience with Billy Howell Ford. More
by Chris B.
Employees Worked With
Randy Mankovitch
July 27, 2016
Very dissappointed We have been Ford F-150 owners for over 20 years. Twice we came to Billy Howell to look at the 2016 models. Twice we were approached by Jim Mee. Th We have been Ford F-150 owners for over 20 years. Twice we came to Billy Howell to look at the 2016 models. Twice we were approached by Jim Mee. This past Sunday, we were very serious about purchasing a new truck. Wanting to see just how important we may or may not be to Mr. Mee. He goes to "someone" and gets a quote for the specific truck of interest. We knew the price could be better as we had been to 2 other dealerships, but wanted to purchase locally (in Cumming). When we said thanks, but no thanks and readied ourselves to walk away - Mr. Mee took it upon himself to yell at my husband to "SIT DOWN" - "How much of a mark up do you think we have here"? And I quote Mr Mee when he said "Since you know everything - TELL ME" in a very demeaning and loud voice. Needless to say - we left without a new truck. The next day we went to another county and purchased a BETTER truck (more options) for less than Billy Howell's quoted price. So - I guess they did us a favor. We will never go back to Billy Howell Ford. More
by Kathy
Employees Worked With
Jim Mee
July 09, 2016
No help leads to disappointment. I visited them today (7/9/16) to begin my car search. I was interested in a 2017 Fusion Titanium. After looking at what was on the lot, I went insid I visited them today (7/9/16) to begin my car search. I was interested in a 2017 Fusion Titanium. After looking at what was on the lot, I went inside the showroom to look inside a Fusion and begin discussions with a salesperson. There were no Fusion's in the showroom (multiple Mustangs though). There was no receptionist to greet me. There were a few salespeople working with customers in various cubicles. No one came to assist me. I thought I'd hang out a little and looked at the various displays in the showroom. Still nobody came. After a while, I went back on the lot hoping that someone would come assist me. Nobody. I finally left since I couldn't get anybody to help. I actually looked at these reviews prior to going to BH. My home splits the distance between this Ford dealership and another but I've never been to BH. It took me longer than expected to get to the dealership due to construction on NB 400, so getting no help when I got there was even more disappointing. Like I said, this was my first dealership to visit in my new search for a new car. I'll have to really think twice about going back. Very disappointing. At least I can say that I wasn't pressured by the salesperson. More
by Eastaboga27
Employees Worked With
Nobody
June 30, 2016
Second Time Around Just As Good As The First! Randy Mankovitch & Dan Hayward are just wonderful people to work with! They made our buying experience simple, quick and effortless. Friends suggest Randy Mankovitch & Dan Hayward are just wonderful people to work with! They made our buying experience simple, quick and effortless. Friends suggested we go see Randy when we were shopping for a Ford Explorer Sport a month or so ago. We did and all I can say is "totally professional"! We were happy to go back last Saturday and close a deal on a Ford F-150 Pickup as well. These guys are just great to work with and keep it so simple! I would recommend Randy & Dan to anybody, anytime, anywhere. More
by Dan & Sharon M.
Employees Worked With
Dan Hayward, Randy Mankovitch
June 29, 2016
awesome! Fantastic! first time I enjoyed buying a car! Randy Mankovitch helped me through the process easily. I felt like he got me what I wanted at the best possible price! love my car! Randy Mankovitch helped me through the process easily. I felt like he got me what I wanted at the best possible price! love my car! More
by nikschabert
Employees Worked With
Richard, Randy Mankovitch
June 28, 2016
First class group My wife and i arrived late to speak with randy about insentaves after seeing an email from michael the sales manager. He worked through several seneri My wife and i arrived late to speak with randy about insentaves after seeing an email from michael the sales manager. He worked through several senerios for us and we alked out of there an hour after closing time with out 6th and 7th car purchased from billy howel ford. What a first class team, never a pressure sale, truly work hard to make things work within your budget. Bill howel even took the tome to Pop in and thank us for our buisness More
by Fordfamily
Employees Worked With
Randy Mankovitch, Tom McKnight, Doug Bollinger
June 17, 2016
Best ever!! Randy Mankovitch and Dudley Bentle are the best! They understood what my real goal was! "The Money"! For my second go round I have ended up with a car Randy Mankovitch and Dudley Bentle are the best! They understood what my real goal was! "The Money"! For my second go round I have ended up with a car I love, thanks Randy! I also have a loan I am very happy living with, thanks Dudley! Everyone there treats you so good, I will always look to these guys first! More
by cphillips4015
Employees Worked With
Randy Mankovitch, Dudley Bentle, Brenda McClain
June 12, 2016
Great experience! Our salesman Randy Mankovitch was great to work with. Our whole truck buying experience at Billy Howell was terrific. We felt they were honest, fair, Our salesman Randy Mankovitch was great to work with. Our whole truck buying experience at Billy Howell was terrific. We felt they were honest, fair, and appreciated our business. More
by Kwelch
Employees Worked With
Randy Mankovitch
