Birmingham Luxury Motors

Worst car buying experience I have not and will not EVER recommend this car lot to anyone. Bought a 2013 Lexus ES350. Melvin agreed that my concerns about the tires would be addr I have not and will not EVER recommend this car lot to anyone. Bought a 2013 Lexus ES350. Melvin agreed that my concerns about the tires would be addressed before finalizing the purchase. I had to travel back to Montgomery to pick up the check for the vehicle purchase. Upon retuning to the dealership, Melvin and Stephanie assured me that tires had been fixed. The tires on the car were still in bad condition and Melvin agreed to go half one a new set. Promised to mail the check and assured me that the check was in mail when I called on Monday. Called back On Thursday and the check still had not been mailed. This dealership put me and my vehicle in danger by allowing me to travel over 100 miles on tires with the tread already separating. I would recommend that if you visit this lot, take someone who is very knowledgeable about cars. Otherwise, you will be taken advantage of and you'll find that the friendly talk ends when you start voicing concerns and/or complaints. Won't ever buy anything else from this dealership and even though many people have asked me about my recent purchase, I'm not recommending them to anyone....EVER. More

Good Experience!! Melvin and his team down at Birmingham Luxury Motors are friendly and knowledgeable. Had a good experience and I'm really happy w/my Lexus! Thanks Guy Melvin and his team down at Birmingham Luxury Motors are friendly and knowledgeable. Had a good experience and I'm really happy w/my Lexus! Thanks Guys! More

Outstanding!!! EXCELLANT CUSTOMER SERVICE..IT WAS INDEED A PLEASURE..IF YOU'RE LOOKING FOR A GOOD QUALITY AFFORDABLE LUXURY VEHICLE I HIGHLY RECOMMENDED BIRMINGHAM L EXCELLANT CUSTOMER SERVICE..IT WAS INDEED A PLEASURE..IF YOU'RE LOOKING FOR A GOOD QUALITY AFFORDABLE LUXURY VEHICLE I HIGHLY RECOMMENDED BIRMINGHAM LUXURY MOTORS More

Excellent Customer Service I live in Atlanta GA, Luxuary Motors went over and above excellent customer service. They had my care delivered to me. Excellent customer service!! T I live in Atlanta GA, Luxuary Motors went over and above excellent customer service. They had my care delivered to me. Excellent customer service!! They went over and above to please me and my husband. More

Best service in the city This is my 3rd car purchase at BLM. I visited the dealership 5times in a week. They always welcomed me. No rush. They answered all my questions. Got m This is my 3rd car purchase at BLM. I visited the dealership 5times in a week. They always welcomed me. No rush. They answered all my questions. Got my car. If anyone is looking for One owner, Low mileage, Almost like a new car and of course best price go to BLM. More

Great People, Great Prices Best prices in town, & nice people to boot. Melvin was super cool. Do yourself a favor and make the easy choice... Melvin Melvin Melvin Christopher Best prices in town, & nice people to boot. Melvin was super cool. Do yourself a favor and make the easy choice... Melvin Melvin Melvin Christopher More

Great Experience Stephen Whitlock was very knowledgeable and helpful. He was very patient with us and worked with us as we determined which car would best fit our nee Stephen Whitlock was very knowledgeable and helpful. He was very patient with us and worked with us as we determined which car would best fit our needs. Stephen made the experience as pleasant as possible and I can't imagine buying a car at a traditional high-pressure dealership after this. Thanks for everything! More

No pressure and more than determined to help us Stephen was more than helpful dealing with us. He dealt with our every concern and never pressured us once, A good person and good salesman. Stephen was more than helpful dealing with us. He dealt with our every concern and never pressured us once, A good person and good salesman. More

Customer Service and Great Team Melvin Ervin is the absolute best car salesman I have ever worked with making me comfortable during the entire experience. Melvin and his team showed Melvin Ervin is the absolute best car salesman I have ever worked with making me comfortable during the entire experience. Melvin and his team showed me exactly the attention I was looking for and treated me like a valued customer. In the end they helped me make the right decision at the right price and even helped me return my rental care. The site manager Hussein did a great job of finalizing the paperwork and answering any questions I had in terms of financing. This dealership is one of the best I have dealt with and I will definitely give them my business in the future. More

Painless and Simple I bought a Carolla from Melvin at BLM. The experience was extremely pleasant, painless, and simple. The car I purchased was exactly what I was looki I bought a Carolla from Melvin at BLM. The experience was extremely pleasant, painless, and simple. The car I purchased was exactly what I was looking for. One of the best parts of the experience is that the car looked the exact same on their website as it did in person. So often the car does not meet the expectations, or there is some sort of hic-up, but not at Birmingham Luxury Motors. Melvin was nice, professional and I would suggest asking for him if you go there. Overall excellent experience. More