Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Birmingham Luxury Motors
Birmingham, AL
1,192 Reviews
Welcome to Birmingham Luxury Motors. Be sure to visit our virtual showroom of inventory available for purchase. There you will see detailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle. We are located at 190 Vulcan Rd, Birmingham and are available by phone at 205-206-9494 . You can also get driving directions and hours of service from our user friendly website.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 AM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 AM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,192 reviews
August 29, 2021
Do not shop here. They tell you the loan went through, two weeks later we were told we needed to bring the truck back. We was not refunded our full deposit and they kept 1200 because they said they have a two weeks later we were told we needed to bring the truck back. We was not refunded our full deposit and they kept 1200 because they said they have a restocking fee. It was list on their website. They withheld that information when we were signing paperwork. More
by Restocking Fee Rip Off
Employees Worked With
Hussein Mawani, Murad Fazal
August 28, 2021
My sales rep Chad was on top of things before I arrived. Mr. Charles, the money man, had me out the door in 30 minutes. Great team arrived. Mr. Charles, the money man, had me out the door in 30 minutes. Great team More
by erniemfinger
August 28, 2021
Chad did an excellent job of working with me on my truck purchase. He helped me through the purchase over the phone then when I got to the lot he was very helpful. purchase. He helped me through the purchase over the phone then when I got to the lot he was very helpful. More
by aorogers67
Employees Worked With
Charles Smelley, Chad Baldwin
August 27, 2021
A very good experience, he was nice and funny. would recommend coming here again for any future purchases. love that they offer drinks and snacks. recommend coming here again for any future purchases. love that they offer drinks and snacks. More
by bethanna016
Employees Worked With
Chad Baldwin
August 27, 2021
Very easy very quick process. Will come here again for future purchases. Chad gave us a great experience. A really nice and funny person. Made the whole process great. future purchases. Chad gave us a great experience. A really nice and funny person. Made the whole process great. More
by Ledsingerhunter
Employees Worked With
Chad Baldwin
August 25, 2021
Chad was extremely professional and the epitome of customer service throughout the entire process of buying a car. I was buying a new truck and was weary of what to do and who to go with and Chad didn customer service throughout the entire process of buying a car. I was buying a new truck and was weary of what to do and who to go with and Chad didn’t pressure me whatsoever and didn’t treat me like a salesman, but a friend. Thank you Chad! More
by Lowryboyz691
Employees Worked With
Murad Fazal, Chad Baldwin
August 23, 2021
Great people, great dealership and Chad Baldwin was a tremendous help on getting me the vehicle I wanted also Murad was also a big help as well tremendous help on getting me the vehicle I wanted also Murad was also a big help as well More
by joshuaduell
Employees Worked With
Murad Fazal, Chad Baldwin
August 23, 2021
Great customer service! Sent extra pictures since we were coming from Nashville. Easy process overall with no hassle or issues! Definitely would recommend buying a car from Birmingham Luxury Motors! were coming from Nashville. Easy process overall with no hassle or issues! Definitely would recommend buying a car from Birmingham Luxury Motors! More
by Tina Napier
