Blade Chevrolet, Inc.

I found the car I was looking for using the dealership's online tools which were very descriptive with a ton of pictures and information about the vehicles listed. I was not from the area, so I was able to online tools which were very descriptive with a ton of pictures and information about the vehicles listed. I was not from the area, so I was able to negotiate with the dealership via email and phone calls and seal the deal. I flew into the Seattle airport to purchase the vehicle and the dealership met me there with the car so I didn't have to drive up to Mount Vernon and then back down towards Portland, Oregon, saving me several hours worth of back-tracking. There was a small hiccup on the pricing document when I arrived at the airport which the salesman took care of without blinking an eye, making everything right. My salesman, Dirk, was great to work with and I would highly recommend him and Blade Chevrolet to anyone looking to purchase a car. They were professional, up front, and obviously valued customer service much more than other dealerships I had worked with in the past. Dirk even found a second key to my vehicle 5 weeks after the sale and mailed it to me. A lot of folks wouldnt have gone through that effort. Hats off to Dirk and the Blade Chevrolet crew, thank you for making my buying experience through you a great one! More

Roy was very helpful, informative and quickly responded to all of our questions regarding a specific vehicle we were interested in purchasing. When we arrived at the dealership from Yakima, Roy was availab to all of our questions regarding a specific vehicle we were interested in purchasing. When we arrived at the dealership from Yakima, Roy was available and the vehicle was ready for our inspection. We gave a lower rating for our overall experience due to the fact that it took the Used Car Manager way too long to arrive at the final negotiated price on our new vehicle, as well as a trade-in price for our old vehicle. (We were at the dealership for almost three hours.) The Finance Manager was extremely quick and efficient, as it took less that five minutes to complete our purchase. More

I was very pleased with Roy Moreno's customer service and all the help he had given me. If you are going to Blade Chevrolet ask for Roy and you will leave happy. Even after purchasing the vehicle he made sur all the help he had given me. If you are going to Blade Chevrolet ask for Roy and you will leave happy. Even after purchasing the vehicle he made sure I was happy with it and called to follow through. I was very happy with my over all experience there and would recommend this dealership and Roy especially to anybody! More

They only gave us 1 key, no owners manual and didn't fill up the fuel tank. They claimed to work well with Military, which we are, but their customer service is horrible. They tried to sell us a bunch of ext up the fuel tank. They claimed to work well with Military, which we are, but their customer service is horrible. They tried to sell us a bunch of extras and were rude when we didn't agree to it. Do yourself a favor and go to another car lot. Don't waste your time with this one. They have a serious lack in professionalism. *update: the dealer did respond to this review and got us a key and owners manual. They were very quick to respond and fix the mistake. More

We could not be happier with our second purchase from Roy at Blade. We purchased a trailblazer from Roy in 2010, and when I emailed him about our next purchased Roy remembered us, which surprised us! I email at Blade. We purchased a trailblazer from Roy in 2010, and when I emailed him about our next purchased Roy remembered us, which surprised us! I emailed Roy my list of requests for a used truck, and within a week he found us our dream truck! It is always a joy to work with Roy and the team at Blade, as they go above and beyond. From Roy's great customer service to the auto detailers we can not say enough good things about their team. I continue to spread the praises of Roy and Blade to anyone that will listen. I know my husband and I will continue returning to Roy! More

I just completed a Bankruptcy and Both Tal and Michele were extremely helpful and polite. It's not very often you run into people that are in it to help and encourage when it seems your chips are down. Th were extremely helpful and polite. It's not very often you run into people that are in it to help and encourage when it seems your chips are down. The program they are running there is wonderful and will help me get back on top much faster than I expected and that put a big smile on my face. Though I had a great car before Michele pointed me out to an even better car a 2010 Dodge Charger SLX. All I have is OMG!! I love my car. Tal was great at explaining how the program worked and made sure I fully understood my part and what I needed to do. I thank Blade Chevrolet for having these two on staff I'm sure they will be helping many people for years to come in these hard times. I will definitely send people there way in the near future. Will be seeing you guys soon Bill Burklow More

I've purchased many cars from many dealers over they years and my experience with Blade Chevrolet ranks amongst the very best. The dealership has a small town, customer service oriented atmosphere. Th years and my experience with Blade Chevrolet ranks amongst the very best. The dealership has a small town, customer service oriented atmosphere. The entire transaction was a no pressure experience and Juan Ibarra was an absolute joy to work with. I'll admit it, I'm usually quite standoffish when it comes to vehicle transactions but I didn't feel the need to have to "defend" myself this time around. I think its fair to say that both parties feel like they got a square deal and that's the way a good vehicle transaction should be. I can't recommend Juan highly enough. If you need a car, he's the man to see. He'll bend over backwards to make sure you're taken care of. Whilst he always has the best interests of Blade Chevrolet at heart, he also geniuinely cares about taking care of you, the customer, as well. We'll definitely be back when the time comes for our next vehicle. Thanks Juan!!! More

They are excellent to work with and making buying a vehicle and enjoyable experience. This was my second purchase from them and I will buy my next vehicle from them. vehicle and enjoyable experience. This was my second purchase from them and I will buy my next vehicle from them. More

My experience is with regard to Northwest Credit Center. My Tax Advisor informed me in late December that the IRS was going to levy my pension and social security for $3000 a month - maybe more for back tax My Tax Advisor informed me in late December that the IRS was going to levy my pension and social security for $3000 a month - maybe more for back taxes. This would have financially "crippled" me to the point I could not exist. A tax attorney in Seattle advised me the ONLY recourse I had was to file Chapter 7 Bankruptcy. I lost one automobile and another was/is in serious jeopardy of being taken away. I was devastated. After receiving a letter from Northwest Credit Center an immediately phone call was made and I talked with Michelle who set up a appointment for me to meet with Tal Pierce on Sunday, February 5th. Tal explained how I could get another vehicle and I immediately knew there was light at the end of the tunnel. I was "saved." In fact, much to my surprise I was able to "drive away" with a 2010 Nissan Sedan, low mileage, excellent condition and for a VERY reasonable price. This would never happened if NCC had not sent me that letter. What a relief to have met such wonderful, caring professional people. Tal, Bjorn and Michelle were Angels sent to me by "Faith in The Lord." I will be forever grateful to these people for everything they did for me in a time of desperate need. AND, more importantly, these folks did NOT have to do this. I firmly believe all was done out of caring for someone (ME) who was about to be in desperate trouble. Not any more. I will be forever indebted to their kindness and true professionalism. Thank GOD for Blade Chevrolet having this service available on the property. Thank you! Robert Miller Anacortes WA 360-395-8377 More

I made an appointment a week ahead of time to have my tires rotated and my oil change. This took 2 hours and 15 minutes for them to get this done.When I mentioned it to the service employee he just told tires rotated and my oil change. This took 2 hours and 15 minutes for them to get this done.When I mentioned it to the service employee he just told me that that's typical for what I had done. I think this is to way to long for the couple of simple things I had done and I will no longer going to this dealer for any work. More