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Bo Beuckman Quality Ford
Ellisville, MO
202 Reviews
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Showing 202 reviews
March 06, 2017
The place to go I don't think there is another dealership in the area that will take the extra steps to make sure the customer is completely happy before, during and I don't think there is another dealership in the area that will take the extra steps to make sure the customer is completely happy before, during and after they make the sale. I have more than three decades of experience with car dealerships and unfortunately, most of them were bad but that wasn't the case with Bo Beuckman Ford. More
by John B
Employees Worked With
Larry Perez, Michael Bradford
Helpful October 25, 2016
UPDATED: Follow up by Service dept. Updated: The service dept mgr called us to follow up and have been great. There was a communication gap and they found it, and plugged it. This is Updated: The service dept mgr called us to follow up and have been great. There was a communication gap and they found it, and plugged it. This is all i expect from a business, a fair shake. They might have had a hiccup but the bottom line, they recognized it, and moved forward, making the customer satisfied. I could not be happier with the outcome since all I wanted was to be taken seriously, hear the problem, and work with us to a solution! Great job! Thanks again! I am only leaving this below, so other may understand what happened and see that regardless of the initial discussion, there can come good and a happy resolution. Only 100 miles over the 3000 mile warranty and been applying what was in the service bulletin to insure we didnt do something wrong on our end. After a few weeks and at lease 600 miles of use, problem didnt get better and they wont assist with us under warranty. Total nonsense. I promised him I would do this and I am.. so I would use caution if you buy from them, their ability to 'work' with the customer post-sale is very weak, if that. More
by James George
Employees Worked With
Marty Friedman
August 31, 2016
F150 Service I scheduled my service by telephone after trying on-line. On-line I wanted to change "will drop off" to "will wait" and was unable to do so. Calling I scheduled my service by telephone after trying on-line. On-line I wanted to change "will drop off" to "will wait" and was unable to do so. Calling proved to be simpler. My truck was serviced in time and problems explained carefully. Service personnel were very courteous and helpful. More
by F-150 customer
Employees Worked With
Mark Verbeck
July 31, 2016
Didn't buy BUT still wonderful! Full disclosure: I had car choices narrowed down to 2 and ultimately chose the other one but not because of Bo Beuckman Ford, because they are wonderf Full disclosure: I had car choices narrowed down to 2 and ultimately chose the other one but not because of Bo Beuckman Ford, because they are wonderful! I do not like car shopping but they made the process and positive, easy and transparent as possible. Welcoming employees, smiling faces and very informative. I would definitely recommend anyone looking for a stress-free (or as stress-free as possible) car shopping experience to go to Bo! More
by notacarperson
Employees Worked With
Dave Montrey
April 24, 2016
service of 2016 Escape Employees are always courteous and work done completed in a timely manner, and with no mistakes. Reliable, feel confident that if for any reason we wo Employees are always courteous and work done completed in a timely manner, and with no mistakes. Reliable, feel confident that if for any reason we would take our vehicles (Ford) to Beuckman they would be handled with care. More
by Ford owner
Employees Worked With
Mark Verbeck
April 22, 2016
buying 2015 ford 150 pickup truck this is my fourth vehicle I bought from this dealer because of the way I was treated, the service dept. is exceptional, price is competative and all this is my fourth vehicle I bought from this dealer because of the way I was treated, the service dept. is exceptional, price is competative and all the people I dealt with were professional. More
by 5.0 willgo
Employees Worked With
jason jones
April 19, 2016
Great Service Great, complete service. My vehicle was finished within 2 hours of my appointment time. The cost was actually lower than what I was expecting, which w Great, complete service. My vehicle was finished within 2 hours of my appointment time. The cost was actually lower than what I was expecting, which was great. More
by Mycar1
Employees Worked With
Marty Friedman
April 13, 2016
Excellent and efficient Bo is the only group that is allowed to work on our Ford Escape. We bought it from him and can depend on his consistent service Bo is the only group that is allowed to work on our Ford Escape. We bought it from him and can depend on his consistent service More
by Larry
Employees Worked With
Don't have name but lady who schedules service and does the follow up
April 12, 2016
Our salesman was very good! Ed was our salesman and he was great! Not pushy like we have experienced before with other dealerships and Ed helped us every step of the way until w Ed was our salesman and he was great! Not pushy like we have experienced before with other dealerships and Ed helped us every step of the way until we were happy. Fast friendly easy financing. The only thing that was a little deceiving was the gotobo price wasn't exactly factual. We did not get a dealer rebate that was stated but were given a better interest rate in exchange so it evened out basically and we were still happy. Kelley blue book instant cash offer on website is far from factual so don't waste your time bring it in to get price what they will really give you for your trade. We would definately buy from them again and recommend them overall great experience. More
by Kerri
Employees Worked With
Ed Cabanas, Ed Cabanas
April 08, 2016
Check in counter not friendly When I checked in,she was not friendly. I gave her insurance card copy and have policy number but asked me request the email from insurance company wh When I checked in,she was not friendly. I gave her insurance card copy and have policy number but asked me request the email from insurance company which is Qeico. Also she did not call back for order part ! More
by Sunnys0625
