Our dealer back in California, from whom we purchased our truck, replaced a failing alternator prior to our cross country road trip. They did not re secure the wiring harness, and of course that led to a major issue when the harness wore through and shorted. After speaking with two other dealers, both of whom told us they could not even look at it for two or three days, we were lucky to contact Chris at Bo Beuckman Quality Ford. She was able to get the truck looked at the next morning, and repaired by noon the following day. Great service, and a fair price. Excellent, clean and organized service area. Would highly recommend them! Thanks for saving our trip!