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Boardwalk Ferrari- Service Center

Plano, TX

5.0
839 Reviews

839 Reviews of Boardwalk Ferrari- Service Center

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February 24, 2018

California service I had the early service done on my 2010 California. Paul Frey, the service advisor, was truly exceptional. He was very knowledgeable, professional & e More

by Gabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2018 -

Boardwalk Ferrari responded

Gabe, thank you for sharing your Ferrari California service experience with us on DealerRater. Please let Paul Frey know anytime that we may be of further service to you. We appreciate your business and recommendation. Have a great weekend.

February 22, 2018

More great service It was time to get the annual service on our Cali, plus some odd electrical gremlins needed to be addressed. The new service area on the east side of More

by tomc_mets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2018 -

Boardwalk Ferrari responded

Thank you for recognizing Paul and our new service drive. We appreciate you and your recommendation. Please let us know anytime that we may be of further service to you. Be safe out there and enjoy your Ferrari... when these rains subside.

February 08, 2018

Ferrari 599 Customer service was excellent. They demonstrated a vast knowledge of parts and solutions for various issues. However, after they cleaned the vehicl More

by DD599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2018 -

Boardwalk Ferrari responded

Thank you for sharing your experience with us and you have our sincere apology that your Ferrari 599 was returned in that fashion. That is not acceptable, nor the Boardwalk Ferrari way. Please stop in anytime and we will make sure to get it cleaned up properly. We sincerely appreciate your feedback, so that the issue can be addressed.

January 27, 2018

Service with a smile Had a weird squeaking sound on the e-brake for a couple of months. After a deep search and taking the 458 apart Paul and his tech found the squeak an More

by SebasRides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Elam
Jan 29, 2018 -

Boardwalk Ferrari responded

We sincerely appreciate you sharing your service experience with us on DealerRater. Please let Paul and Sam know anytime that we may be of further service to you. Have a great week!

January 26, 2018

Satellite radio repair-F12 My F 12 was experiencing an intermittent satellite radio interruption. I took it to Paul Frey and he diagnosed a software problem. A Boardwalk technic More

by Carfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2018 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with us on DealerRater this afternoon. We appreciate the opportunity to be of service to you and your F12. Have a great weekend.

December 19, 2017

Sevice Manager Steve went above and beyond on a Pre Purchase Inspection. He provided extremley detailed information about the F430 I had brought in for PPI. As this More

by No Limit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2017 -

Boardwalk Ferrari responded

Congratulations on your new Ferrari and thank you for sharing your experience with Steve and Boardwalk Ferrari. Please let us know anytime that we may be of further service to you. We sincerely appreciate your business and recommendation. Have a wonderful holiday season and prosperous New Year.

December 17, 2017

F12-radio repair The satellite radio in my F12 began to malfunction intermittently. I took it to Paul Frey and he diagnosed it as a probable software problem. I drop More

by Carfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Neighbors
Dec 17, 2017 -

Boardwalk Ferrari responded

Thank you for sharing your recent service experience with Boardwalk Ferrari. Please let Paul and Larry know anytime that we may be of further service to you. We appreciate your business and recommendation. Ferrari F12 + Ferrari 458 = massive enjoyment. Make it a great week.

December 04, 2017

wonderful service this company stands behind its autos and service. they will always make it right. they believe your car should be perfect and they strive to make it t More

by john r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Murphy
Dec 04, 2017 -

Boardwalk Ferrari responded

John, thank you for sharing your experience with us on DealerRater this afternoon. Please let Ken and Paul know anytime that we may be of further service to you. We sincerely appreciate your business and recommendation. Make it a great week!

November 28, 2017

Exceeding customer expectations Steve is the best at what he does so when I needed tint and clear shield for my new 2018 Audi RS7 Performance, he said, just bring it to me and I'll t More

by Voodoo_RS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2017 -

Boardwalk Ferrari responded

Sorry for the delayed response. First off, congrats on your new 2018 Audi RS7 Performance. Thank you for sharing your experience with us on DealerRater. We sincerely appreciate your business and recommendation. Have a great holiday season and prosperous New Year!

November 13, 2017

Excellent Annual Service! I am continually amazed by the excellent service provided by Boardwalk and and its highly competent Service Department. From preparation and scheduli More

by BillyBob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Technician(a) who performed the inspectionsl, Larry Neighbors
Nov 13, 2017 -

Boardwalk Ferrari responded

Leo, it was our pleasure to perform your 2nd year annual service. Thank you for sharing your experience with us on DealerRater this morning. We sincerely appreciate your business and recommendation. Please let Larry know anytime that we may be of further service to you! Make it a great week.

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