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Boardwalk Ferrari - Service Center

4.9

370 Lifetime Service Reviews

6300 International Pkwy, Plano, Texas 75093

370 Reviews of Boardwalk Ferrari- Service Center

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July 02, 2020

"Peppy the Pepper, Back on the Road!"

- tomc

Bought our Cayenne Platinum Edition @ BF back when corona was a beer and not a virus. Recently came due for oil change, so we dropped it off with Paul and the fine folks @ Boardwalk. As always, good communication on the progress of the service; the Cayenne was delivered back to us as promised. Smooth as silk experience - as always.

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Yes
Employees Worked With
Jul 03, 2020 -

Boardwalk Ferrari responded

Tom, that you for sharing your experience with Paul and the rest of our service team! We sure appreciate you! Have a wonderful (and safe) Independence Day and weekend.

June 28, 2020

"Excellence in alk areas"

- james2010

A big shout out to Amanda!! I took my Ferrari California T in for the annual service. One thing led to another and they had to order some parts. Amanda Tovar, my Service Advisor, took care of everything, called me at least once a week to keep me appraised of the progress and got my car back to me in excellent condition. This is the 3rd or 4th visit to Boardwalk's service department, and no matter what the issue was - Amanda handled it very professionally and I did not need to worry about anything. Steve Fordham runs the Service Department and they do excellent work.

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Yes
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Jun 29, 2020 -

Boardwalk Ferrari responded

James, thank you for your review of the Boardwalk Ferrari service team. We appreciate you and your loyalty! Don't hesitate to let Steve and Amanda know if we may be of any further assistance. Have a great week!

June 25, 2020

"Annual Service/Sticky trim replacement "

- carboy

Chris and the entire service department did a great job! I recently took my car in for annual service and to have the "sticky" buttons addressed. When I took the car in, I was personally in a time crunch to get the car back for a graduation parade. -It came down to the last minute and all involved went over and above; from what I understand they even stayed late to get the car completed on time. Everyone there went above and beyond the call of duty- And the new buttons look great! NO MORE STICKY'S!!!!

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Yes
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Jun 26, 2020 -

Boardwalk Ferrari responded

Yes to no more sticky's. Thank you for sharing your experience with our Boardwalk Ferrari service team. Please let Steve and Chris know anytime that we may be of further service to you. Make it a great weekend.

June 20, 2020

"Just a Flat Tire"

- kenwest

They fixed my flat tire right away and washed my F12 before giving it back, which was much appreciated. Everyone was friendly, helpful, and courteous.

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Yes
Employees Worked With
Other Employees : The ladies at the front desk.
Jun 22, 2020 -

Boardwalk Ferrari responded

Ken, thank you for sharing your recent service experience with Chris Williams and Boardwalk Ferrari. Please let us know anytime that we may be of further service to you. Make it a great week!

June 19, 2020

"Nathan, Mike, Paul and Amanda are extremely helpful,..."

- CS

Nathan, Mike, Paul and Amanda are extremely helpful, knowledgeable and excellent to work with. Thanks to them and all in the shop who helped make our purchase and service experiences great.

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Jun 19, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your experiences with our team at Boardwalk both in Sales and After Sales. We appreciate you and your business! Don't hesitate to let Nathan, Mike, Paul and Amanda know anytime we can be of further assistance in the future. Have a wonderful weekend!

June 16, 2020

"Fantastic service and communication from Steve and Chris..."

- Justicepool

Fantastic service and communication from Steve and Chris with Boardwalk Ferrari. My Ferrari received annual service and a detail and was ready on time as promised. We discussed what is recommended in the future and I look forward to the opportunity to do business with Boardwalk again.

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Yes
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Jun 16, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your annual service experience for your Ferrari at Boardwalk Ferrari. We appreciate you and your continued business! Please let Steve or Chris know anytime we may be of further assistance. Make it a wonderful week!

June 11, 2020

"Absolute great service and detailing experience at..."

- jaywoodford

Absolute great service and detailing experience at Boardwalk. Paul is fantastic, a great communicator and is very knowledgeable. Couldn’t recommend Boardwalk more to take care of your special car!

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Yes
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Jun 11, 2020 -

Boardwalk Ferrari responded

Jay, thank you for sharing your service experience with us on DealerRater. We sincerely appreciate you and your recommendation. Please let Paul Frey know anytime that we may be of further service to you. Make it a great day!

June 10, 2020

"Excellent overall experience having the annual service..."

- BillT

Excellent overall experience having the annual service done on my 458. Amanda was very responsive and kept me informed on progress regularly which I really appreciated.

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Yes
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Jun 10, 2020 -

Boardwalk Ferrari responded

Bill, thank you for sharing your annual service experience for your Ferrari 458 at Boardwalk Ferrari. We appreciate your business and recommendation. Please let Amanda know anytime that we may be of further service to you. Make it a great week!

June 07, 2020

"Replacement key "

- tomc

I'm guessing that under normal circumstances getting a new key for your Ferrari would not be so difficult. However, with the factory shut down due to COVID, it took a bit longer than we all anticipated. However, the BF folks were superb, as always, in getting the job done, on time & for the price quoted. Kudos to Paul & Amanda for keeping me in the loop. They even helped with some cosmetic mods to my Cali - thanks to Steve F for thinking outside the box.

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Yes
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Jun 08, 2020 -

Boardwalk Ferrari responded

Tom, thank you for your review of Boardwalk Ferrari and your patience with the circumstances around the factory being shut down. Please let Paul, Amanda, and Steve know if we may be of further assistance. Make it a great week!

June 07, 2020

"Great job on state inspection "

- Arash

Paul was my advisor and he got me in quickly and helped out with the paperwork. My only suggestion for improvement is for them to update the waiting area and allow customer's to turn off the TV.

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Yes
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Jun 08, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your experience with us on DealerRater. Please let Paul know anytime we may be of further assistance. And don't hesitate to let any staff know about your request for the TV the next time you're in, and we will be happy to accommodate. Make it a great week.

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