Boardwalk Ferrari- Service Center

Very friendly and knowledgeable staff Boardwalk Maserati has a great staff especially in the service department. The service member Paul Frey especially, is a great service advisor who wa Boardwalk Maserati has a great staff especially in the service department. The service member Paul Frey especially, is a great service advisor who was super friendly and has made me feel like I was the most important customer that he has ever had. Every interaction that I had with him and all of the staff at Boardwalk Maserati has made my experience very pleasant. The great service that I receive will be the reason why I will continue to do my business with Boardwalk!!! More

Thank you Steve Fordham! I brought my 2013 458 spider in for its scheduled maintenance. Making the appointment was very easy due to Steve's prompt email responses. He had my I brought my 2013 458 spider in for its scheduled maintenance. Making the appointment was very easy due to Steve's prompt email responses. He had my car ready the same day! This is a first for me at exotic car dealerships because it usually takes days. In addition to the quick service, my car was washed and vacuumed and looked great when I picked it up. Steve treated me like a valued customer. He is a great service manager and the service advisors should look up to him and emulate his customer service, attention to detail, and efficiency. Thank you. More

Cranky TPMS fixed! I get my Cal serviced ar Boardwalk, and I asked about whether they could help me with the tire pressure monitoring systems on my Porsche 911, which we I get my Cal serviced ar Boardwalk, and I asked about whether they could help me with the tire pressure monitoring systems on my Porsche 911, which were acting up, giving me warnings, although the tire pressure seemed fine. Paul and Steve graciously looked at the Porsche, and it turned out there were two small punctures, which they fixed. I really appreciate that they looked at my Porsche even though they are a Ferrari dealer! My Porsche is now a happy camper. They even delivered it cleaner than what I dropped it off! :) More

Excellent Service as Usual! Because it's a 100 mile round trip for me to get service, scheduling is an issue. Boardwalk and Larry Neighbors were great at helping to arrange a ti Because it's a 100 mile round trip for me to get service, scheduling is an issue. Boardwalk and Larry Neighbors were great at helping to arrange a time that was the most efficient for me to be without my beloved California T's annual service. The quality of their service was excellent and performed on time, even including a wheel that had to be sent offsite for polishing. I appreciate their friendliness, knowledge, and especially the quality of their service. On an unrelated service comment, Boardwalk Ferrari Maserati goes out of its way to support auto enthusiasts and automotive clubs by organizing events and contributing as sponsors to activities. This is well-above and beyond what is expected of most dealerships, and I am genuinely grateful for their support. Additionally, Steve Fordham represents Boardwalk's presence on the internet for Ferrari and auto enthusiasts, providing advice and information that is objective and useful. Thank you, Boardwalk! More

Great Service Experience!! I hauled my Testarossa from Idaho to have Plano Ferrari service it. I was nervous at first, but after talking with Paul on the phone and meeting him i I hauled my Testarossa from Idaho to have Plano Ferrari service it. I was nervous at first, but after talking with Paul on the phone and meeting him in person, all that went away. Through the whole process he sent updates and pictures. Chris the mechanic, did great work! Paul was very polite and educated and always prepared! Great facility, I would do it again, and definitely recommend them! More

Pre-Purchase Inspection I recently brought a Ferrari F430 Berlinetta I was considering to Boardwalk Ferrari in Plano, Texas for a Pre-Purchase Inspection. Even though I was n I recently brought a Ferrari F430 Berlinetta I was considering to Boardwalk Ferrari in Plano, Texas for a Pre-Purchase Inspection. Even though I was not buying from Boardwalk, I was treated with outstanding courtesy. While in the showroom waiting to meet with the Service Advisor, we had the pleasure of speaking with Ken Murphy. This being our first visit to a Ferrari dealer, we had many questions. Mr. Murphy patiently and enthusiastically answered every question and gave us a wonderful tour of the facility. A true gentleman. Our Service Advisor was a young man named Paul Frey. I have always been enamored with the Ferrari marque; I have often been described as a fanatic. The young Mr. Frey matches my ardor for the brand. He is a true Ferrarista. I enjoyed a lengthy conversation with Paul about all things Ferrari. He took a personal interest in the car I brought in and ensured that it was in excellent condition. This gave me the confidence to proceed with the purchase. The issues identified during the inspection were corrected elsewhere, as that was the preference of the seller, who was paying for the work. Were it up to me, I would have had Boardwalk do the repairs. We thoroughly enjoyed doing business with Boardwalk Ferrari and would recommend them without reservation. More

Always excellent. Paul and Larry and the rest of the service crew at Boardwalk are always professional and excellent. They try to always keep the customer's time and c Paul and Larry and the rest of the service crew at Boardwalk are always professional and excellent. They try to always keep the customer's time and convenience in consideration. Great work. More

Outstanding Service Organization, people focused I am brand new to the dealership with my 458. Larry and Paul have been so wonderful to work with using all mediums of communication promptly and effe I am brand new to the dealership with my 458. Larry and Paul have been so wonderful to work with using all mediums of communication promptly and effectively to share in real time what is happening and how it will continue to be going forward. Both are just people that want to help and friendly to converse with. It just is so nice to fit in as a new client to know that they treat my toy just as they would if they owned it, so I a client that would gladly sing the praises of Boardwalk. Thank You Larry and Paul More

Excellent service experience Another perfect service experience. Steve and Paul communicate well, make the process of drop off and delivery very easy and take care to ensure all m Another perfect service experience. Steve and Paul communicate well, make the process of drop off and delivery very easy and take care to ensure all my requests are completed to perfection. Thanks. More

Attention to detail Had my car detailed at BF. As always, it was done well, on time and the price was reasonable (yep, you red that right, a reasonable price at a Ferrari Had my car detailed at BF. As always, it was done well, on time and the price was reasonable (yep, you red that right, a reasonable price at a Ferrari dealership!). More