834 Reviews of Boardwalk Ferrari- Service Center
Treat Customers Like Family Fair price, willing to go the extra mile, always helpful on the phone with minor questions. Open to creative ideas, willing to share info. and update Fair price, willing to go the extra mile, always helpful on the phone with minor questions. Open to creative ideas, willing to share info. and updates during the process and genuinely care about the Ferrari community through involvement and sponsorship of local events and the local FCA chapter. More
Excellent - have now had two service visits and they are great in all respects, especially flexibility given that I live in Houston and have it serviced in Dallas great in all respects, especially flexibility given that I live in Houston and have it serviced in Dallas More
Service Date: Oct. 22, 2013. Larry was Service Date: Oct. 22, 2013. Larry was professional, courteous, and fantastic. I forgot my Valentine One hard-wire kit, and Larry installed a k Service Date: Oct. 22, 2013. Larry was professional, courteous, and fantastic. I forgot my Valentine One hard-wire kit, and Larry installed a kit he had with him, and told me to bring my kit to him the next day. The first year service on my 458 was performed flawlessly. More
Was in for a simple brake pad swap and couldn't have asked for a better experience. Steve was able to accomodate my schedule with ease and in my case I waited for the vehicle to be finished and my stay asked for a better experience. Steve was able to accomodate my schedule with ease and in my case I waited for the vehicle to be finished and my stay was very comfortable. More
Steve is a true professional. He has a vast knowledge about cars and more specifically sport/exotic cars. He is courteous and pleasant to work with. Boardwalk is fortunate to have Steve as their service about cars and more specifically sport/exotic cars. He is courteous and pleasant to work with. Boardwalk is fortunate to have Steve as their service director. More
Steve is the only person I trust with my car. I've taken vehicles to him for years at various locations and everything he does from start to finish is professional, honest, courteous, and first rate i taken vehicles to him for years at various locations and everything he does from start to finish is professional, honest, courteous, and first rate in every way. You definitely get the feeling he genuinely cares about every person he works with and he treats your vehicle the way you would want it treated. Working with Steve turns the somewhat mundane process of auto-service into a first-class experience and it is very much appreciated. More
I used Boardwalk Ferrari for annual maintenance, and contacted the Service Director Steve Fordham directly. He took care of every detail and made the experience as quick and easy as possible. Steve and contacted the Service Director Steve Fordham directly. He took care of every detail and made the experience as quick and easy as possible. Steve and the service team are honest, work quickly and take care of their clients. I would highly recommend Boardwalk Ferrari for service. More
I just wanted to drop a quick like to thank the service department at Boardwalk. I had the backseat access knob on my seat break on my 2012 Maserati Granturismo. I had purchased the car from park place, he department at Boardwalk. I had the backseat access knob on my seat break on my 2012 Maserati Granturismo. I had purchased the car from park place, hence, despite having had some issues with them during the purchase process, I reluctantly called them and inquired about my part. I was rudely informed that it was not part of warranty and I had to pay $95 for the small plastic part even after I had mentioned that I had bought the car from them less than a year ago. I was going to be in the area of Boardwalk Maserati and hence called and asked if I could just buy the part from them. They were extremely friendly and replaced the part in 10 minutes and informed me that it would be covered under warranty. I understand that there is an inherent high cost of ownership for an exotic car and I'm certainly not complaining about the $95 which I was fully willing to pay If I had to, I was extremely impressed by the friendliness and the courtesy of the service staff at Boardwalk. I will definitely be going there for my next car and without a doubt recommending them to anybody I know that's in the market for an exotic. More
I was referred to Boardwalk by a coworker (fellow Audi enthusiast) for service on my Audi S5. After emailing my questions to Steve, he responded quickly with detailed answers to all of my questions. Aft enthusiast) for service on my Audi S5. After emailing my questions to Steve, he responded quickly with detailed answers to all of my questions. After clearly explaining everything, he scheduled my appointment for me, with only a day's notice. Then, because of a scheduling conflict on my side, I had to reschedule. Steve couldn't have been more flexible and accommodating for my schedule. When I arrived - I was in and out in quickly, with only a quick review of the work being performed. They kept me informed of progress and completed the work in the estimated time frame. When I picked up the vehicle, it was detailed and ready to go. Steve reviewed the work with me, making sure I was satisfied, even detailing tiny details that I wouldn't have expect most shops to even notice, much less review with the customer. Summary: Extremely satisfied! Will be back for any and all work needed on my S5! Thank you Steve & Boardwalk More
I've been doing business with Steve Fordham for many years. I was delighted when he moved to Boardwalk Ferrari Maserati of Plano and we learned the shop could work on our BMW and Mercedes. They have s years. I was delighted when he moved to Boardwalk Ferrari Maserati of Plano and we learned the shop could work on our BMW and Mercedes. They have serviced both cars for the last 18 months and the experience has always been top notch. Steve is a class act and he delivers the ULTIMATE CUSTOMER SERVICE EXPERIENCE. I highly recommend this dealership and Steve Fordham. More