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Bob Bell Chevrolet

Balltimore, MD

3.5
163 Reviews
As the area’s top Baltimore Chevrolet dealer, Maryland drivers recognize that Bob Bell Chevrolet understands how important your vehicle is to you. Check out our extensive New Chevrolet Inventory and our Extensive Preowned / Used inventory. We have many vehicles under $15k! We are Maryland’s top destination for Chevrolet repair, Chevrolet service, Chevrolet parts and Chevrolet accessories. We have regularly updated service coupons so that our customers can save even more on maintenance and repairs. In addition we have a body shop / collision center. Discover unparalleled excellence at Bob Bell Chevrolet in Baltimore. Proudly serving Baltimore and surrounding areas, including Glen Burnie, Dundalk, Annapolis, Severna Park, Timonium.
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1 Kane St

Balltimore, MD

21224

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Showing 163 reviews

March 18, 2024

Great place to buy, great people , they work hard for you , and are very transparent More

by tgodfreyjr2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George & Nate
February 26, 2024

I believe the salesperson name was Brianna. She was good at showing us what we were interested in, test driving and showing us around. More

by jfm2anotherbless
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna
Feb 29, 2024 -

Bob Bell Chevrolet responded

Thank you for your review. We really appreciate your business! We are delighted that our Brianna provided you with excellent customer service! Enjoy your new vehicle! Heather

January 16, 2024

One star away too much. I paid $650 to fix my silverado brakes. After i drove it for 3 days the same problem pops up .returned it to them to fix the same problem. My track More

by mymaxpro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stace jones
Jan 17, 2024 -

Bob Bell Chevrolet responded

We have reviewed this repair order. There are other details that we cannot discuss due to privacy. Please reach out to continue conversations with our Service Manager Tom. tgodfrey@bobbell.com Best, Heather

January 12, 2024

The service advisor needs to be. aware of coverages for warranties bought separately by customers. More

by L Carmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wayne
Jan 15, 2024 -

Bob Bell Chevrolet responded

Thank you for your review. There are many different warranty coverages available. We are familiar with most. We will continue to train in this area. Heather

Jan 17, 2024 -

Bob Bell Chevrolet responded

Please reach out to our Service Manager Directly. We cannot look up your repair order based on this username. Tom Godfrey tgodfrey@bobbell.com Thank you, Heather

Jan 19, 2024 -

L Carmon responded

My warrenty states i am covered with oil changes. Yet i was charged $110.00 and i would like to be reinbursted.If Bob bell needs to see my warrenty that stats so then i can present this. Please respond if you can reinburst me my payment of $ 110.00.

December 12, 2023

The dealership was clean and agents are attentive. Selection was ok, not enough variety of colors. More

by drsherrer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
nathaniel
December 05, 2023

I was working with about 5 different dealerships within a 2-3 day period because I knew I was ready to pull the trigger and purchase a vehicle. I can tell you that from the moment I spoke with Bob Bell Chevr More

by Jerry A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Briana Gilliard in Sales, George Cuff, GM
October 30, 2023

Great place, courteous & kind. Very respectful of your vehicle. Best customer service!! Thank you BobBell. ✌️ More

by Ppaulapooh2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne D. in the service department.
August 03, 2023

Not much selection when looking for a affordable priced 1st car. Salesman was knowledgeable of cars available More

by Andrews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Simancek
Aug 09, 2023 -

Bob Bell Chevrolet responded

Hello Andrews, Bob Bell Chevrolet appreciates you taking the time to share this important feedback with us. Although you had an overall positive experience, please consider contacting us so that we can rectify the issue. We appreciate your business. - Bob Bell Chevrolet

April 20, 2023

I took my car to Bob Bell Kane Street, It took them four months to figure that it needs power module replaced. Once I was handed over vehicle, driver side window panel was not closed, Stick was not adj More

by Syed
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
Apr 27, 2023 -

Bob Bell Chevrolet responded

Hello Syed, thank you for bringing your concerns to my attention. We always want our customers to be satisfied with the services we complete on their vehicles, and I'm sorry to learn that this has not been your experience. Our service department at Bob Bell Chevrolet of Baltimore continuously strives to provide the best possible experience to all of our customers. If you are interested in discussing this further, please consider contacting me at your earliest convenience. - Tom Godfrey

Apr 27, 2023 -

Syed responded

I have dropped my vehicle at dealership again on Monday, since then I am calling for update but, left messages and no response or update. It seems like I am getting punished for purchasing a vehicle at BobBell and paying it off responsibly

March 16, 2023

I have taken both of my vehicles there for oil changes and break work. On my last visit I ordered a set of new tires that was a Friday morning was told they would be there friday aftrnoon and car will be More

by lanis502002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
Mar 22, 2023 -

Bob Bell Chevrolet responded

Hello, thank you for bringing your concerns to my attention. We always want our customers to be satisfied with the services we complete on their vehicles, and I'm sorry to learn that this has not been your experience. Our service department at Bob Bell Chevrolet of Baltimore continuously strives to provide the best possible experience to all of our customers. If you are interested in discussing this further, please consider contacting me at your earliest convenience. - Tom Godfrey

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