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Bob Bell Chevrolet

Balltimore, MD

3.5
163 Reviews
As the area’s top Baltimore Chevrolet dealer, Maryland drivers recognize that Bob Bell Chevrolet understands how important your vehicle is to you. Check out our extensive New Chevrolet Inventory and our Extensive Preowned / Used inventory. We have many vehicles under $15k! We are Maryland’s top destination for Chevrolet repair, Chevrolet service, Chevrolet parts and Chevrolet accessories. We have regularly updated service coupons so that our customers can save even more on maintenance and repairs. In addition we have a body shop / collision center. Discover unparalleled excellence at Bob Bell Chevrolet in Baltimore. Proudly serving Baltimore and surrounding areas, including Glen Burnie, Dundalk, Annapolis, Severna Park, Timonium.
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1 Kane St

Balltimore, MD

21224

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Showing 163 reviews

June 02, 2021

Horrible experience!! Went through my employer’s perks at work and online buying experience only to receive a quote on line they refused to honor More

by R. Bowman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gaurav Shrestha
March 08, 2021

Everything was great from beginning to end. Joe Evans got the finance and Harrison did the paperwork I can't think of the gentleman who did the financial paperwork. More

by Dpatte8848
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2020

Yes I would be glad to recommend this service to family and friends. I will take the time out to share with everyone I know More

by justmusic4632
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Graham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaurav Shrestha
Dec 15, 2020 -

Bob Bell Chevrolet responded

Hi, thank you for the positive review, please let us know if you need anything else! - Bob Bell Chevrolet

November 20, 2020

A communication issue arose that hindered getting an update on my vehicle for an extended amount of time. This was expressed to me later with an apology. I Appreciate it. More

by Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
September 10, 2020

The process was quick and easy. They even went the extra step to go to the dealership in Bel Air and bring me the car that I wanted. I will continue to buy my vehicles from Bob Bell Chevrolet Baltimore. Han More

by theothertrish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaurav Shrestha
Sep 15, 2020 -

Bob Bell Chevrolet responded

Hello Trish! We're so delighted to hear that you were successful in your vehicle search and that our team was able to help you into your new vehicle! We hope that you're enjoying it and that you'll reach out again in the future should you require anything further. Have a great day! - Bob Bell Chevrolet

July 01, 2020

Great experience. Such helpful people - sales associate Leroy went above and beyond to help me. Will recommend to everyone I know. It made my day and I am very pleased. More

by buytime
Recommend Dealer
Yes
Employees Worked With
Leroy Hyson, sales associate,
Jul 02, 2020 -

Bob Bell Chevrolet responded

Hello, thank you for taking the time to rate us and share your experience, we are so grateful and appreciative! Congratulations on your new vehicle! - Bob Bell Chevrolet

June 03, 2020

I brought my 2016 impala from bob bell on Kane st. Recently my a/c evaporator core went up a car that only has 5500 miles on it. I call them ask about my warranty and if it was covered. I was told I h More

by Brown.e57
Recommend Dealer
No
Employees Worked With
William cole, John songer, Gaurav Shrestha
Jun 04, 2020 -

Bob Bell Chevrolet responded

Hello, thank you for bringing your concerns to our attention. We always want our customers to feel satisfied with the experience that we provide and I'm sorry to learn that this was not your experience with your recent communication with our dealership. We would like the opportunity to discuss your situation. If you are willing, please contact us. Thank you. - Bob Bell Chevrolet

November 07, 2019

Poor shuttle service Took truck for recall don't ask for shuttle ride home won't happen next truck will be a Toyota service at jerrys a one More

by No
Customer Service
Recommend Dealer
No
Employees Worked With
They didn't say name
Nov 11, 2019 -

Bob Bell Chevrolet responded

Hello, thank you for bringing your concerns to our attention. We always want our customers to feel satisfied with the experience that we provide and I'm sorry to learn that this was not your experience with your recent visit to our dealership. We hate to think that we have lost a valued Bob Bell customer and we would like the opportunity to restore your faith in our dealership. If you are willing, please contact us. Thank you. - Bob Bell Chevrolet

Nov 11, 2019 -

No responded

Lip service

September 05, 2019

The Worst If I could give negative stars I would. Went here to get my Chevy looked at and they had me wait 3 hours! Customer service was horrible, the reception More

by Jakeytia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The receptionist
Sep 09, 2019 -

Bob Bell Chevrolet responded

Hello Jakeytia, thank you for taking the time to reach out and share your feedback with us. We’re sorry to hear that you felt misinformed or mistreated during your recent visit. We assure you that is never our intent. We’d love the opportunity to discuss your situation further, should you wish too. Please don’t hesitate to reach out. Thank you. - Bob Bell Chevrolet

July 12, 2019

Great Is was a good time, good service , I will recommend it thank you for all your help and your time , Thanks to Laura Galindo for all her services More

by Lucely2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Galindo