Bob Bell Ford

I had a positive experience from start to finish with this dealership. Salesman Todd was excellent to work with. He was patient and answered all my questions. He helped me find something in my price rang this dealership. Salesman Todd was excellent to work with. He was patient and answered all my questions. He helped me find something in my price range and that met all my needs. I would definitely go back in the future. More

Such a great first time car buying experience. Todd was so helpful and kind. He didn't "salesman" me and was super patient and willing to answer all my questions. I will definitely be referring fr Todd was so helpful and kind. He didn't "salesman" me and was super patient and willing to answer all my questions. I will definitely be referring friends his way. Dealership was clean and had a nice vibe. More

Todd Duncan is easy to work with. Listens to what I want and doesn't pressure people. If you're going to buy from Bob Bell Ford, go to Todd. Listens to what I want and doesn't pressure people. If you're going to buy from Bob Bell Ford, go to Todd. More

I love to be able to go to a dealership and have someone actually take the time to listen. We had a very pleasant experience here. We will definitely be going back when our son needs a car in the near futur actually take the time to listen. We had a very pleasant experience here. We will definitely be going back when our son needs a car in the near future. Thank you! More

I worked with Todd Duncan and he was the best most down to earth no nonsense sales professional I've ever experienced. The dealership will go great places if more of the employees take Todd's approach. I r to earth no nonsense sales professional I've ever experienced. The dealership will go great places if more of the employees take Todd's approach. I recommend all my friends and family to see Todd, heck id even refer a stranger! More

Never going back to this dealership. Every time we service our truck here something else comes back broken. I’ve even tried to call the service manager to discuss this and never get anyo Every time we service our truck here something else comes back broken. I’ve even tried to call the service manager to discuss this and never get anyone to answer nor return my call after leaving a message. Stay away from this place unless you’re a mechanic and can immediately check behind these guys. Not worth the trouble nor lack of effort from this dealer. More

I just bought a new car from this dealer so I will probably need to come back if anything happens out of the ordinary, but I am completely satisfied with the service provided when I purchased my newes probably need to come back if anything happens out of the ordinary, but I am completely satisfied with the service provided when I purchased my newest vehicle. In fact, I couldn't be happier. It was a lightning fast transaction. I don't like that there isn't a way to negotiate the price down, but as I am told we are getting the best price. Not sure if this is true or not. I called a few dealers and this was the same across the board. So if there was anything strange going on then it could be an instance of price-fixing, but for now I will just accept that this is the new norm with auto sales. I was a little bummed that Ford Fusions were discontinued, but that is old news by now. Still, I love those Fusions. They were terrific cars that felt great inside and out and looked lilke million bucks. More

Maybe this will get their attention so I can get a phone call back. I very rarely leave bad reviews and honestly tried everything I could before leaving this review. This dealership does not stand behind wh call back. I very rarely leave bad reviews and honestly tried everything I could before leaving this review. This dealership does not stand behind what they sell. They even sold me a diesel truck that has emissions equipment removed, they ignore phone calls and are leaving me in the dark. I bought a truck 9/24/22 out of state (I live in NY) and I have had a couple problems that I have showed my sales person and AM Dennis Kane since the day it came in my possession. It had a dented front bumper that was hidden by the Bob bell plate, it had a leaky transmission and engine seal, it had a plate light out, mirror puddle light out and had a light on dash to service engine soon (CCV Filter). I had to replace this filter ($100), replace the plate light and the puddle light. Then I find that when the truck gets hot, the coolant leaks from the resvior tank. I have to fill my truck up with coolant once a week. I’ve called multiple times and it’s always impossible to get through to any one. Dennis Kane said he was going to call back with a date that the warranty inspector will look at my truck but I have heard nothing so my truck is still not fixed. 9/24 to today 12/1. Nothing has been done, I have had no refund for the parts I had to purchase to fix the truck and my truck is still leaking on the trans and engine and coolant. Today I was under the truck looking at the leak and I find the euria controller unplugged from my emissions system. This needs to be taken care of right now this is me asking for someone to take care of me. What a horrible experience please shop somewhere else. Hopefully this will get their attention and I will get some help and remove if I am satisfied. More