Bob Bell Ford

I purchased a 2021 Ford F250 from the dealer on 18 May 2023, I received the vehicle late on the 19th, On the 20th I noticed the stereo system had no sound from any speakers associated with the stereo, the 2023, I received the vehicle late on the 19th, On the 20th I noticed the stereo system had no sound from any speakers associated with the stereo, the only one that had sound was the dash speaker. I texted my salesman and he got back to me on the 22nd stating. "I spoke to the lead technician stated Probably had an aftermarket sub or amp … stated I could add an amp or sub if interested or reconnect to factory speakers, this is common on trucks that have been up fitted” When speaking about the truck's price the salesman stated it had many aftermarket upgrades. On the 22nd I Went to the local audio shop, they stated it needed Amp and subwoofers to be like it was, I provided a quote to the dealership, and they decided they didn’t want that so “their” guy stated it just needs to re-wire back to the factory system. Well I didn’t pay for that I paid for an upgraded truck and the PO stated the following items were installed Four (4)- speakers in the doors Two (2) amplifiers One (1) Sub-woofer box with two (2) 10” subs One (1) Epicenter The dealers' resolution is only to get it back to the factory and stated it doesn’t matter what was in it before. This is terrible and unacceptable. More

I love to be able to go to a dealership and have someone actually take the time to listen. We had a very pleasant experience here. We will definitely be going back when our son needs a car in the near futur actually take the time to listen. We had a very pleasant experience here. We will definitely be going back when our son needs a car in the near future. Thank you! More

I worked with Todd Duncan and he was the best most down to earth no nonsense sales professional I've ever experienced. The dealership will go great places if more of the employees take Todd's approach. I r to earth no nonsense sales professional I've ever experienced. The dealership will go great places if more of the employees take Todd's approach. I recommend all my friends and family to see Todd, heck id even refer a stranger! More

I had a positive experience from start to finish with this dealership. Salesman Todd was excellent to work with. He was patient and answered all my questions. He helped me find something in my price rang this dealership. Salesman Todd was excellent to work with. He was patient and answered all my questions. He helped me find something in my price range and that met all my needs. I would definitely go back in the future. More

Such a great first time car buying experience. Todd was so helpful and kind. He didn't "salesman" me and was super patient and willing to answer all my questions. I will definitely be referring fr Todd was so helpful and kind. He didn't "salesman" me and was super patient and willing to answer all my questions. I will definitely be referring friends his way. Dealership was clean and had a nice vibe. More

Todd Duncan is easy to work with. Listens to what I want and doesn't pressure people. If you're going to buy from Bob Bell Ford, go to Todd. Listens to what I want and doesn't pressure people. If you're going to buy from Bob Bell Ford, go to Todd. More

Never going back to this dealership. Every time we service our truck here something else comes back broken. I’ve even tried to call the service manager to discuss this and never get anyo Every time we service our truck here something else comes back broken. I’ve even tried to call the service manager to discuss this and never get anyone to answer nor return my call after leaving a message. Stay away from this place unless you’re a mechanic and can immediately check behind these guys. Not worth the trouble nor lack of effort from this dealer. More

I just bought a new car from this dealer so I will probably need to come back if anything happens out of the ordinary, but I am completely satisfied with the service provided when I purchased my newes probably need to come back if anything happens out of the ordinary, but I am completely satisfied with the service provided when I purchased my newest vehicle. In fact, I couldn't be happier. It was a lightning fast transaction. I don't like that there isn't a way to negotiate the price down, but as I am told we are getting the best price. Not sure if this is true or not. I called a few dealers and this was the same across the board. So if there was anything strange going on then it could be an instance of price-fixing, but for now I will just accept that this is the new norm with auto sales. I was a little bummed that Ford Fusions were discontinued, but that is old news by now. Still, I love those Fusions. They were terrific cars that felt great inside and out and looked lilke million bucks. More