Back

Bob Brockland Buick GMC

Columbia, IL

4.8
125 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Contact Dealership

580 Old State Rte 3

Columbia, IL

62236

Directions

By Type

Showing 125 reviews

October 03, 2026

Whenever I call for service they work with me for a time and date to fit my schedule. I am very well satisfied with the the knowledge the service people have in the shop. Thank you Terry Schreder More

by TERRYSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Schlemeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Riechman
Oct 03, 2026 -

Bob Brockland Buick GMC responded

Our service department is always happy to arrange an appointment for your Cadillac CTS that fits your schedule. Knowing that our technicians’ expertise met your expectations means a lot to our service team.

October 03, 2026

Exceptional service I was notified on what I needed to repair my Tahoe completed. Perfect. More

by MAMAW22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tissier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Schlemeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2026 -

Bob Brockland Buick GMC responded

Knowing you felt well informed about the needed repairs means a lot to our team. We’re pleased the service on your Chevrolet Tahoe went flawlessly.

October 01, 2026

Everyone was professional and made you feel welcome. Easy to talk to and helpful with any questions. I'm sure I will have my service done here. More

by jlpgolf1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott DeGroot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sweazea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Brewer
Oct 01, 2026 -

Bob Brockland Buick GMC responded

Our team is pleased we could help answer all your questions. Hearing that you found us professional and welcoming means a lot to us. We look forward to servicing your Yukon whenever you need us.

September 27, 2026

This dear ship is number 1 in my book. Best service department. Just recently trade my car in for a much newer car it couldn’t have been easier Years ago I had a bad experience buying More

by lbutler820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Brockland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sweazea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tissier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2026 -

Bob Brockland Buick GMC responded

Your praise for our service department’s family-like atmosphere is truly appreciated. It’s great to hear that service on your Buick Encore GX went smoothly and our location near St. Louis was convenient. Thank you for the glowing feedback and for giving us the opportunity to earn back your trust.

September 26, 2026

Very helpful and thorough. The kept us in mind and found just what we were looking for!!! More

by cindytalbert10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wyatt Jessen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Brewer
Sep 26, 2026 -

Bob Brockland Buick GMC responded

Knowing that our team kept your needs in mind and helped you find exactly the used Chevrolet Suburban you were looking for is very rewarding. Your feedback on our attentive, thorough approach means a lot to our team.

September 26, 2026

They were very professional and kept me updated as service progressed. They researched my account and recommended using my GMC rewards points against my invoice, which I was happy to do. More

by JOANREUTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim (service department)
Sep 26, 2026 -

Bob Brockland Buick GMC responded

Your note that we researched your account and helped you apply your GMC rewards points toward your invoice during your Verano service highlights the clear communication we aim for. Knowing that our updates and suggestions were helpful means a lot to our service team.

September 25, 2026

Brockland’s service department is always professional and easy to deal with. They are helpful and friendly. More

by SJWOODWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tissier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2026 -

Bob Brockland Buick GMC responded

Knowing our service department feels professional and straightforward to work with is rewarding. We’re delighted you found the service on your GMC Sierra 1500 both helpful and friendly.

September 24, 2026

Always can drop my car off and they take me to work. Very accommodating to my needs. More

by LKDANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tissier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

Bob Brockland Buick GMC responded

Thank you for choosing Bob Brockland Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 24, 2026

Always Professional and great people to deal with here! Will always use them in the future More

by AROB27SS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Sep 24, 2026 -

Bob Brockland Buick GMC responded

Hearing that our team’s professionalism and friendly service made your experience enjoyable is wonderful. Knowing you’ll continue trusting us with service on your GMC Terrain means a great deal to our team.

September 23, 2026

They did the work that was scheduled and consulted on the what to expect at the next maintenance sue date. More

by ANNE.OLTMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tissier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

Bob Brockland Buick GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.