Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bob Brown GMC Buick
Ankeny, IA
50 Reviews
Filter Reviews by Keyword
By Type
Showing 50 reviews
February 17, 2012
Ron did a good of explaining the products and let me know about all rebates available. All questions were answered. The staff at the dealership was very friendly. about all rebates available. All questions were answered. The staff at the dealership was very friendly. More
by Vikings1
Employees Worked With
Ron Floyd
Helpful December 05, 2011
I had an exceptional experience with Bob Brown Auto and with Tracee specifically. She stuck to what I asked, she went out of her way to find what I was looking for, and service was fast and efficient. She with Tracee specifically. She stuck to what I asked, she went out of her way to find what I was looking for, and service was fast and efficient. She even gave us a tour of the service bay while we waited. I never felt pressured into buying, nor did I feel pressure to buy outside my specified range of affordibility. I told her where I wanted to be at and brought back to the table exactly that. How nice that felt to not feel pressure or guilt after buying a new vehicle. Between my husband and myself we have visited and bought 8 new vehicles throughout the last 15 years. This was by far the best experience we both have had in dealing with auto dealerships. More
by murphye
Employees Worked With
Tracee Weiss
November 14, 2011
Kendal was easy to work with and fun to get to know. He went above and beyond to help us find the perfect truck to suit our needs. We will be calling him when we are ready to trade in our other car and we went above and beyond to help us find the perfect truck to suit our needs. We will be calling him when we are ready to trade in our other car and we will recommend him to family and friends. More
by stacilhb
Employees Worked With
Kendal Cook
October 25, 2011
I looked into a possible trade-in. Samantha responded to my email request the very next day with a text message, then a after our phone call an appointment was set with her and her Manager. Her tone, expert my email request the very next day with a text message, then a after our phone call an appointment was set with her and her Manager. Her tone, expertise, knowledge and mannerisms were very professional and kind! I would recommend a friend/family to Samantha of course!! Thank you for your help Sam :) Neathan More
by neathan
Employees Worked With
Samantha Ballard
September 27, 2011
Samantha did a great job of organizing my visit. When I got there they knew why I was there and were ready. Great Job Samantha, very helpful! got there they knew why I was there and were ready. Great Job Samantha, very helpful! More
by djgarvey
Employees Worked With
Samantha Ballard
July 16, 2011
They were very helpful with all aspects of our purchase and trade in. I felt the whole process from start to finish went very smooth. I would highly recommend this dealer to anyone. Cody did an excellent j and trade in. I felt the whole process from start to finish went very smooth. I would highly recommend this dealer to anyone. Cody did an excellent job explaining every document we needed to sign. More
by rapajp
Employees Worked With
Tracee Weiss, Cody Bilyeu, Tracee Weiss, Cody Bilyeu
July 06, 2011
Buying our 2011 GMC Canyon at Bob Brown GMC was a good experience and the quickest car deal I have ever made. Salesman was a pleasure to work with. experience and the quickest car deal I have ever made. Salesman was a pleasure to work with. More
by cstockbauer
Employees Worked With
Shane Luing and Brent Appledorn, Brent Appeldorn, Shane Luing
July 05, 2011
Salesman answered our questions and what he didn't know or wasn't completely sure, he got someone who did know. Very kind and patient. or wasn't completely sure, he got someone who did know. Very kind and patient. More
by KenBev
Employees Worked With
Shane Luing, Shane Luing
July 03, 2011
Tracee Weiss is the reason we purchased with Bob Brown initially. Meeting her the first time she immediately displayed a genuine desire to help us. Her customer service is unlike what I have seen in the initially. Meeting her the first time she immediately displayed a genuine desire to help us. Her customer service is unlike what I have seen in the industry in quite some time. We will definitely work with her again. The management team was also very good to work with. We had a certain budget to adhere to and they did their best to meet our needs. We are very pleased with the dealership and especially Tracee Weiss. Chris Hewitt More
by Hewyhawki
Employees Worked With
Tracee Weiss, Tracee Weiss
July 01, 2011
Dave Page in the service department was great to work with. We had a very negative experience with another dealer in town and sought out Bob Brown to help us repair our car before we headed out of town with. We had a very negative experience with another dealer in town and sought out Bob Brown to help us repair our car before we headed out of town for a family trip. He was able to get our Enclave in right away, set me up with a rental and had our car done almost a day earlier than he had promised! He has definitely won our business for service to our Buick. Even though it is a little bit of a drive it is certainly worth it! More
by cwilsonxx3
Employees Worked With
Dave Page, Dave Page
