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Bob Ferrando Ford

Girard, PA

4.7
2,101 Reviews
Welcome to Bob Ferrando Ford! Located in Girard, PA, minutes from Erie, PA Bob Ferrando Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Bob Ferrando Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 814-774-5678
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8868 Ridge Rd

Girard, PA

16417

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Showing 2,101 reviews

August 23, 2021

Work was done in a timely fashion. I threw them a curve ball and they were able to help me out with the last minute request. More

by danlsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
August 23, 2021

I’m battery once again would not start my 2015!escape. I had to bring it to have it tested. I had just had it replaced not yet a year old there. They took me in even though they are short staffed due to Cov More

by RGENGLERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
August 21, 2021

Was hopping for a more direct result of my problem still no better off than before .was told to bring call and bring it in directly when it happens again. More

by wpfister2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2021

Your Dealership and sales rep along with everyone else were easy to deal with and very helpful. Can’t remember the name of the woman who did the title and registration but she is VERY good! Thank her agai More

by RABayless
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Suscheck - very knowledgeable, helpful and friendly , Jesse Illig
August 13, 2021

Arlen and team did a great job of fitting me in under a busy schedule. He is always honest with me, I appreciate that very much, he always genuinely cares how things go! More

by Lotstodo56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen, Laurie Garber
August 13, 2021

Dealership is very professional and works hard to take care of of all customers needs. I highly recommend this place for any service or any new car purchases. More

by RDLSUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2021

Good service and on time. Price was fair. I felt they were polite and respectful of my vehicle. I wish they would have explained the free loaner for Lincoln owners More

by Phyll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber
August 11, 2021

Service Department is the best! Arlen went out of his way to get my F150 fixed when a cell on the battery went bad. Reasonable pricing and reliable service with no unnecessary repairs. They will occasionally More

by markformanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2021

I went in for my first oil change after I bought my used car. I told the technician I noticed a nail in my rear tire. He removed not one, but 2 nails from that tire & plugged the holes at no charge to me. I More

by margie.randall60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
August 10, 2021

The service manager was very accommodating by taking my car in without a scheduled appointment. The diagnostic was done quickly and new battery was installed quickly. More

by Thomasgorndt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
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