Bob Ferrando Ford

This kid took the bull by the horns. Seeing an opportunity because I was there so early and they had a mechanic ready to roll, they started my recall immediately at eight. And was done by 830.!?! opportunity because I was there so early and they had a mechanic ready to roll, they started my recall immediately at eight. And was done by 830.!?! Who does that anymore? I don’t know but thank you to the service manager and mechanic who worked on my old 2010 Ford edge like I just bought it :-) Bob knows me thanks a lot Bob More

It is great always treated fine!! Shaun Haashas always been very accommodating and has always treated me well!!! I’m a widow and I don’t feel they are taking advantage of me!!! been very accommodating and has always treated me well!!! I’m a widow and I don’t feel they are taking advantage of me!!! More

Everyone is so nice and very professional at this dealership! They reviewed new items on this car that differed from our 2018. Todd even called the next week to see how we liked it. dealership! They reviewed new items on this car that differed from our 2018. Todd even called the next week to see how we liked it. More

I was very pleased with there service. I was very happy they gave me a loaner to use since I live in North East. I would recommend to everyone. they gave me a loaner to use since I live in North East. I would recommend to everyone. More

Staff is always courteous and professional as well as knowledgeable; work is done on time and staff always explains service performed; follow-up as needed knowledgeable; work is done on time and staff always explains service performed; follow-up as needed More

Bob Fernando Ford World John Barney,I just wanted to write you a quick note to thank you for your honesty and dedication while I had my Lincoln MKX in for service Thank You, ROBERT G DUNLAP ROBERT D write you a quick note to thank you for your honesty and dedication while I had my Lincoln MKX in for service Thank You, ROBERT G DUNLAP ROBERT DUNLAP TRUCKING,INC More

Generally stress-free car shopping experience ... knowledgeable new car setup representative was very helpful ... price was fair from the start, so not a lot of back-and-forth negotiating needed done knowledgeable new car setup representative was very helpful ... price was fair from the start, so not a lot of back-and-forth negotiating needed done More

They are awesome and very friendly. They called about what was needed and what passed so we were aware and could make decisions. Check out was very friendly. what was needed and what passed so we were aware and could make decisions. Check out was very friendly. More

The process was easy didn't take long . The workers r very friendly that's why I go there all the time . Have two fords and go there all the time . very friendly that's why I go there all the time . Have two fords and go there all the time . More

John and Doug in service stood up to the plate on my recall from Ford. Ford motor co did not let me know of this recall nor did Ferrando Ford. i only found this out via a local service shop. FMC wan recall from Ford. Ford motor co did not let me know of this recall nor did Ferrando Ford. i only found this out via a local service shop. FMC wanted me to pay partial for this but Doug and John were firm with Fords claim agent that i should not pay anything More