Keaton Chase
Keaton Chase at New Motors Ford

Keaton Chase

Sales Consultant

New Motors Ford

8868 Ridge Rd
Girard, PA 16417

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4.8
79 Reviews

Dealership Experience

6 yrs, 2 mos

Industry Experience

6 yrs, 2 mos

4.8

79 Reviews

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79 Reviews of Keaton Chase

October 10, 2026

Dealership Rating
Employee Rating

A very customer friendly dealership. Everyone was great to work with.Keaton Chase and Seth Murphy were. Great. More

by GRONKER47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Murphy

Oct 12, 2026

New Motors Ford responded

We're so pleased to hear about your positive experience with Keaton Chase and Seth Murphy. Thank you for recognizing our commitment to customer-friendly service. We look forward to your next visit!

October 05, 2026

Dealership Rating
Employee Rating

Absolutely amazing experience. Keaton restored our faith in car sales people and made the buying experience a pleasant one. Seth Murphy was helpful with warranty information and co More

by GALLIPOLIS1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Murphy

Oct 06, 2026

New Motors Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 16, 2026

Dealership Rating
Employee Rating

From the very beginning Keaton and the entire staff made it a pleasure to work with them. More

by Donahue_christopher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2026

New Motors Ford responded

Christopher, we're so pleased to hear that Keaton and our team made your experience enjoyable. Thank you for highlighting our dedication to quality service. We hope to welcome you back soon!

September 06, 2026

Dealership Rating
Employee Rating

Absolutely great, I am very pleased! Keaton was very professional and acknowledgeable about the product he was sellin. More

by Rich A
Recommend Dealer
Yes

Other Employees Tagged: Keaton Chase

Sep 10, 2026

New Motors Ford responded

We're so pleased to hear about your positive experience with Keaton! His professionalism and knowledge are what we strive for. Thank you for choosing us, and we hope to see you again!

June 16, 2026

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Employee Rating

Good place to buy a car or truck Keaton chase very good with people. I will buy from them again. More

by 100cotton56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Dedionisio

June 09, 2026

Dealership Rating
Employee Rating

Team Ferrando was quick and efficient as always! Walt and Arlen are fantastic! I wouldn’t take my vehicle anywhere else! More

by PDEDIONISIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 04, 2026

Dealership Rating
Employee Rating

The process was seamless and they made it very easy. I felt no pressure and was able to look at a few cars before making a final decision. They answered all of my questions, and I ask a lot, and didnt f More

by cbuchar08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Dedionisio

June 02, 2026

Dealership Rating
Employee Rating

This is the 3rd Ford I've purchased from Bob Ferrando Ford. They have always given me a great deal, their salespeople are top notch and their service department is second to none! That had as much to d More

by RaeLee
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mccafferty , Paul Dedionisio

May 07, 2026

Dealership Rating
Employee Rating

After I purchased my vehicle I went to my brother's. He noticed immediately that the engine bay was covered in oil and the hood latch was broken. I took it back the next day. They denied the oil leak sa More

by tonyastraughn071181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 07, 2026

New Motors Ford responded

Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. This vehicle was purchased pre-owned and, as outlined and acknowledged at the time of sale, included a limited 30-day/1,000-mile engine and transmission warranty that covers 50% of parts and 50% of labor for qualifying repairs. When you returned with the concern, we honored that warranty coverage and quoted the repair accordingly. We do our best to inspect every pre-owned vehicle before it is offered for sale, and while some issues may not present themselves during inspection or may develop afterward, we always want to work with our customers toward a fair resolution. We appreciate you bringing the hood latch issue to our attention so we could address it right away. We value your business and feedback, and we’re sorry this situation left you disappointed.

March 19, 2026

Dealership Rating
Employee Rating

Keaton had a down to earth great personality. We were extremely happy with the numbers that were produced from the management. They as a team made us choose this Ford dealership rather than the o More

by Sgwin74
Recommend Dealer
Yes

Other Employees Tagged: Keaton Chase

May 02, 2026

New Motors Ford responded

Thank you for the awesome review! We’re glad to hear Keaton’s down-to-earth approach and our team’s efforts made the difference for you. Earning your business over several other dealerships means a lot, and we’re thrilled you were happy with everything. Enjoy your new vehicle, and welcome to the Ferrando Ford family! 🚗💙 #TeamFerrando #CustomerFirst

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