Bob Ferrando Ford

2019 ranger Excellent experience explained operational characteristics of vehicle very well. Vehicle was well prepared for delivery with vehicle cleaned and a ful Excellent experience explained operational characteristics of vehicle very well. Vehicle was well prepared for delivery with vehicle cleaned and a full tank of gas included. More

Enjoyable Experience We were looking for a new SUV and decided to visit Ferrando Ford. Our salesman Todd was enjoyable to work with and was a great help in our decision m We were looking for a new SUV and decided to visit Ferrando Ford. Our salesman Todd was enjoyable to work with and was a great help in our decision making. More

2015 Ford explorer Went if for a recall service work and oil change while they had my vehicle they fixed a slow leak in a tire. Very pleased Went if for a recall service work and oil change while they had my vehicle they fixed a slow leak in a tire. Very pleased More

Always a good experience Fernando ford has always provided me excellent service and customer care I would recommend them to anyone interested in a new or used vehi Fernando ford has always provided me excellent service and customer care I would recommend them to anyone interested in a new or used vehicle never any pressure More

Very satisfying. The service work is always done within the time they promise, efficiently, and in a very personalized manner. I have been very pleased with the sales The service work is always done within the time they promise, efficiently, and in a very personalized manner. I have been very pleased with the sales and service department of this dealership with our last 3 automobiles purchased. More

Not impressed We left our phone number so they could call when the car was ready. After waiting over five hours and just killing time in the local area we decided We left our phone number so they could call when the car was ready. After waiting over five hours and just killing time in the local area we decided to stop back in and see what was taking so long. There sat our car, finished and ready to go. No telling how long it had been ready. My other issue is that we had asked them to replace a specific fuse, however when we picked it up we charged $24 on top of our regular bill for that fuse. It’s a .50¢ part but they felt the need to “diagnose” the problem.... we already told them what the problem was! This is akin to asking for an oil change and receiving a bill for analyzing the old oil to see how it got dirty. I will not be going back there for anything other than future recall notices from now on and I will think twice before shopping for vehicles there again. More

Oil Change and then some! I went in for a quick oil change but they were also able to work in a quick tire rotation and because my inspection was due at the end of the month, t I went in for a quick oil change but they were also able to work in a quick tire rotation and because my inspection was due at the end of the month, they were able to take care of that as well. Very satisfied with service, saved me from spending time setting up another appointment and making another trip in to have service done. Appreciate the timeliness of getting everything done as well. More

Always honest good service I have found the service department to be very accommodating, friendly, knowledgeable and honest. They do what they say they are going to do and give I have found the service department to be very accommodating, friendly, knowledgeable and honest. They do what they say they are going to do and give you a heads up on any problems they encounter. They ask and let you know the cost before repairing or replacing needed item More

Great service, as usual. Purchased new tires. With the special deal, I got an excellent value. Took a couple of hours and the service quality was excellent - just what I have Purchased new tires. With the special deal, I got an excellent value. Took a couple of hours and the service quality was excellent - just what I have learned to expect from them. More

Friendly compationat I came to Bob Ferrando Ford looking for a new truck. I got fast friendly service. Told them my financial situation they worked with me to find an opti I came to Bob Ferrando Ford looking for a new truck. I got fast friendly service. Told them my financial situation they worked with me to find an option that worked out for both of us. Willingness to compromise with me is what ultimately made my decision to but from them. Also after purchasing they went thru every button on the truck and thru all of the technology in it. Support happy! More