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Bob Ferrando Ford

Girard, PA

4.8
2,464 Reviews
Since 1980, Bob Ferrando Ford has proudly been family owned and operated, serving our community with honesty, integrity, and a commitment to exceptional customer care. For more than four decades, we’ve built our reputation on treating every customer like family — because to us, you are. Located on 13 spacious acres, our dealership offers an extensive selection of new Ford vehicles and quality pre-owned models, giving you the inventory and variety you deserve all in one convenient location. We are especially proud of our 73-degree heated Used Car Factory Superstore, providing a comfortable indoor shopping experience in thw winter. No matter the weather outside, you can browse our carefully inspected pre-owned inventory in total comfort. Our dedication to excellence has earned us the prestigious Ford President’s Award, recognizing outstanding achievement in customer satisfaction. We are also a CARFAX Lifetime Dealer, demonstrating our long-standing commitment to transparency and vehicle history reporting you can trust. From sales and financing to expert service and maintenance, our experienced team is here to support you every step of the way. At Bob Ferrando Ford, we don’t just sell vehicles — we build lasting relationships. We look forward to welcoming you to our dealership and showing you why generations of families continue to choose Bob Ferrando Ford.
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8868 Ridge Rd

Girard, PA

16417

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Showing 2,464 reviews

July 22, 2026

Service was excellent as always! Everyone is always so helpful. I came in for an oil change and had a question about my hitch. Arlen and Scott M took care of the hitch issue. They ge More

by TMS0219
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Bird
July 21, 2026

Always the best place to take our car. Drove all the way from South Carolina to have them work on our car. More

by JOEDIPRE
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Barney
July 21, 2026

Arlen was helpful and communicative. He explained everything they did and why it was done More

by Kayleemarone
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Bird
July 21, 2026

On schedule. Explained results. Remembered me, a seasonal customer. Thank you. A detailed service report would be nice. More

by tjmeps
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Bird
Jul 21, 2026 -

tjmeps responded

Bob Ferrando Ford Jul 21, 2026 tjmeps VERIFIED CUSTOMER On schedule. Explained results. Remembered me, a seasonal customer. Thank you. A detailed service report would be nice.

July 18, 2026

I couldn’t be more pleased with Bob Ferrando Ford. The service department is courteous, and reliable. They accommodate my busy calendar, and finish the work within the estimated time frame. I highly r More

by Lynn Yusz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2026

Car insp went well, waited during insp, wasn't a long wait. The result of my insp was clearly explained to me. More

by Ginamhome
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
July 17, 2026

My oil change went perfectly fine, and they found and fixed a critter nest that seemed to be causing the exhaust smell. I’m happy with the experience. More

by ZackB
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Bird
July 16, 2026

I was impressed with the entire staff. They were very knowledgeable and well trained with their department. I truly enjoyed working with Keaton Chase. Great sales rep. More

by AuNboy2154
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
July 15, 2026

Don't think they were being honest with me,about the recalls on the truck.waiting 5 week after putting down payment More

by Tonyklunk
Recommend Dealer
No
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Bird
Jul 20, 2026 -

Bob Ferrando Ford responded

Thank you for taking the time to leave your feedback. We're sorry to hear about your experience. Unfortunately, we were unable to locate your information based on the name associated with this review, and we don't typically require a down payment for recall-related repairs, so we'd like to better understand what happened. Please contact our management team at cs@bobferrandoworld.com or 814-774-5678 with your name, the vehicle information, and any additional details so we can investigate your concerns thoroughly. We take honesty and customer satisfaction seriously and would appreciate the opportunity to look into this and address any issues.

July 15, 2026

Very friendly, kept me informed, good wait time! Fair price! Thanks for your great service! More

by Eileen Bush
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello