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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,469 Reviews

1,469 Reviews of Bob Ferrando Ford - Service Center

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May 17, 2025

Wonderful and convenient service. All employees are friendly, insightful, and eager to assist customers. Bob Ferrando Ford is a wonderful dealership to have services done! More

by Snodgrass26
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
May 13, 2025

Treated me very well, salesman well educated on Ford Ranger. Will buy from again in future. More

by Howard Frantz
Recommend Dealer
Yes
Employees Worked With
Edward Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Got van in for 2 recalls very quickly. All work done in a timely manner. No out of pocket expense. More

by MASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

John Barney runs his service department like a fine oiled machine. When I have an issue, as soon as I arrive at my appointment time, they take my car and immediately begin working on it. John keeps his cus More

by MARKJMEYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

They fixed the issues even tho it had to go back a month later due to the same issues. The only thing I'm not happy about is that they broke the Joker that hangs from the mirror. Didn't say anything and we More

by jessicakutterna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Service department folks are pleasing, courteous, accommodating, knowledgeable and perform good service for my vehicle. More

by PANKYKANKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

I continue to return to Ferrando's because they treat their customers right. I will most likely purchase my next vehicle from them because of the way they treat their customers. More

by PECASANE3
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
May 06, 2025

Ready for your vehicle at the appointment time. Always polite. Should you need a loaner one is made available to you. That is why the last 7 vehicles I have purchased or leased were from Bob Ferran More

by ronbona2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Haas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Delfft
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Greenawalt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Very friendly and fast service. The service department answered all my questions and I would recommend them to family and friends. More

by 77ANVILL77
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Barney
April 30, 2025

Always a pleasure to go to Bob ferrando they treat you right every time! Service department is terrific! More

by TDOOLY2009
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Bird
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