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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,468 Reviews

1,468 Reviews of Bob Ferrando Ford - Service Center

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October 02, 2020

As always, the service team were great all round! Everything done in a timely fashion, and everything explained well. A great experience as usual! Thanks More

by John S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
October 02, 2020

Fast, courteous service BUT, my vehicle headlights were on when I picked it up outside in the lot after PA inspection. I checked the battery upon returning home and found it to be very low so it required More

by Gregg16417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
October 01, 2020

Employees were very friendly and very efficient! I really appreciate Bob ferrando Ford. Not sure exactly who I worked with... Masks! But all were very professional and friendly. More

by Pbwilder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
September 25, 2020

Always great service the guys in the service department know what I need when I call them and the service is done quickly they call me if they find anything wrong before they repair More

by Papaofhmf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
September 24, 2020

As always, prompt, professional service with friendly people. They also provided a loaner car since my repair was going to take some time. Have never had any reason to complain about this service depar More

by FEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

Thank you so much. I brought my car in for an oil change . They had it done quickly, also fixed the hose to the wipers. Thank you so much for going above and beyond for your customers. More

by Kitcey2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
September 15, 2020

Had my Lincoln in for brake service and ended up with a new set of tires thanks to Steve in the parts department he help me pick out a set of ties that best fit my car and surprisingly my driving habits More

by SZCZESNY9187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Delfft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Brown, Laurie Garber, Doug Casane
September 14, 2020

pretty good service overall, car not washed as requested. Brake light is out didn’t catch that on inspection? Have to get that fixed somewhere soon More

by mjdillon118@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
September 03, 2020

Bob Ferrando Ford is a great dealership with easy to schedule maintenance visits. The garage staff are always courteous and respectful and work hard to ensure your car maintenance is done in a timely fa More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

Everything was done to our satisfaction. Appointment was made so it was. Convenient for us. We choose to drop it off and get a loaner instead of doing the pick up and return. More

by hidden52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
4.0
This rating includes all reviews, with more weight given to recent reviews.
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