Bob Ferrando Ford - Service Center

There are not enough good words to describe the service department. They basically are the reason we have stuck with Ferrando Ford. Trust is important in this business. We have been treated well and given department. They basically are the reason we have stuck with Ferrando Ford. Trust is important in this business. We have been treated well and given good advice when decisions with our vehicle need to be made. More

Fast Friendly Service Great job. Always fit me in when I need service on my vehicles. Clean facilities. Felt safe in the midst of the pandemic. Thank you!! Great job. Always fit me in when I need service on my vehicles. Clean facilities. Felt safe in the midst of the pandemic. Thank you!! More

Always helpful and honest service dealings! Arlen, John, and Doug are always great to work with! Always nice to see Laurie’s pretty face too! and Doug are always great to work with! Always nice to see Laurie’s pretty face too! More

Wow great service in and out for an oil change and a free car. And was driving away in under a hour thanks guys I’ll be back car. And was driving away in under a hour thanks guys I’ll be back More

Very friendly. Every one I saw wore masks. Was able to wait in show room and only one other customer was around. Service only took an hour. wait in show room and only one other customer was around. Service only took an hour. More

They provided excellent service. The dealership was very helpful and truly and went upon and beyond to help get my vehicle repaired in a timely fashion. They not only found the time t The dealership was very helpful and truly and went upon and beyond to help get my vehicle repaired in a timely fashion. They not only found the time to look at my vehicle and also repair it on the day. Bob Fernando Ford’s service department saved me time and further expense as I was from Cleveland,Ohio and they helped me get back home. The service department was truly courteous and very professional and would recommend them as excellent dealership. More

Not happy with warranty work not happy with how I got spoke to to on the phone not happy with how they weren’t willing to help or give better reasons spoke to to on the phone not happy with how they weren’t willing to help or give better reasons More

I have always been treated fairly and with respect both by the sales team and the maintenance department. Car is now 6 years old and I have had no problems. by the sales team and the maintenance department. Car is now 6 years old and I have had no problems. More

Awesome Service We have always had quality service by friendly and helpful employees at Ferrando location. We have been customers at Ferrando for over approx. 38 year We have always had quality service by friendly and helpful employees at Ferrando location. We have been customers at Ferrando for over approx. 38 years. Service department and Sales have always did their best to keep us happy. I think being a loyal customer for so many years shows what awesome employees are at this location. I also like the fact the go out of their way to know you personally and you are called by name. Most of the people we deal with have work their for years and that is comforting to me to deal with the same people all the time More

Great service. Clean and friendly atmosphere. Loaner car was clean and ready to go. Overall an excellent experience. I will definitely visit them again. Thanks was clean and ready to go. Overall an excellent experience. I will definitely visit them again. Thanks More